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Manufacturer communication · Service bulletin

BMW bulletin B410722

What it saysWhile driving the vehicle on normal roads at 10mph and above, a "cracking" sound from the top of the B-pillar(s) is heard. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Aug 27, 2024, received Jan 3, 2023, about the structure — 5 documents under this number. It names 18 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

While driving the vehicle on normal roads at 10mph and above, a "cracking" sound from the top of the B-pillar(s) is heard.

Kind Service bulletin Manufacturer date Aug 27, 2024 Received by NHTSA Jan 3, 2023 Components Structure First dated Nov 1, 2022

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B410722Service bulletinAug 27, 202411006729PDF, 1,066 KB
B410722Service bulletinApr 4, 202410253326PDF, 1,069 KB
B410722Service bulletinAug 1, 202310242692not found
B410722Service bulletinMar 1, 202310235182not found
B410722Service bulletinNov 1, 202210228429not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 18 model years this bulletin names have filed 860 complaints with NHTSA since 2015. 76 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 BMW X3, the 14 owners who gave an odometer reading for Structure reported it at a median of 5,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

I was driving and had just entered into hwy. I was traveling approx 45-50mph. There were no other vehicles around, when I suddenly began hearing a popping or clicking sound, followed by what sounded like an explosion. I could hear glass shattering above my head, but was protected from injury because the sunroof shade was closed.

2019 BMW X3 · Structure · filed with NHTSA Dec 10, 2019 · ODI 11288182

I am writing to report a potential safety problem with my 2018 BMW X3, VIN: (provide VIN here if available), that was purchased in May 2018 and has covered 36,000 miles since then. The vehicle has always been garaged and well-maintained. A few weeks ago, I experienced a critical malfunction with the vehicle's moonroof.

2018 BMW X3 · Structure · filed with NHTSA May 19, 2023 · ODI 11522928

Dear National Highway Traffic Safety Administration, I am writing to report a significant safety concern involving my 2022 BMW X4 M40i. The issue pertains to an anti-corroding substance inside the tailgate panel that has been leaking, causing damage to my vehicle's bumper and obstructing the view on my rear camera.

2022 BMW X4 · Structure · filed with NHTSA Aug 12, 2024 · ODI 11608127

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

34 other manufacturer communications filed against these BMW models under the same component group (structure), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
0051570600Service campaignSep 24, 2026A gap between the rear left door seal and the side frame may allow moisture to enter. This can cause waterto splash onto occupants when the…
B511125Service bulletinSep 21, 2026When pulling on the hood (highlighted inorange in the top photo) release lever…
B010226DCSOtherAug 28, 2026BMW Notice of the Court’s Final Approval for Shark-Fin Antenna Settlement (X3, X4, X5, X6, X7)
B010226Service bulletinAug 25, 2026Rear Roof Antenna Shark Fin Cover Sealing Issue
B064226OtherAug 19, 2026Bonnet Release Holder
B511225Service bulletinJun 12, 2026A “groaning” noise is heard from the tailgate when driving on rough roads.
6520900300Warranty extensionMay 21, 2026SHARK FIN ROOF ANTENNA SEALING SETTLEMENT Extended Warranty
B641224Service bulletinMay 4, 20261. Use of aftermarket accessory hang-on cellular phone holders and/or air fresheners can break the instrument panel air vent slats. Damage a…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B410722 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B410722 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B410722 cover?

The manufacturer filed it against 18 model years: 2024 BMW X3, 2023 BMW X3, 2022 BMW X3, 2021 BMW X3, 2020 BMW X3, 2019 BMW X3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.