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Manufacturer communication · Service bulletin

BMW bulletin B310626

What it saysNoises from the front axle when driving over rough road surfaces, or when turning. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated May 22, 2026, received Jun 1, 2026, about the suspension. It names 6 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
G60 5 Series Sedan 30 Jun 2023 – 30 Apr 2025 “G60 5 Series Sedan June 30, 2023 to April 30, 2025”
G70 7 Series Sedan 30 Jun 2022 – 30 Apr 2025 “G70 7 Series Sedan June 30, 2022 to April 30, 2025”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Noises from the front axle when driving over rough road surfaces, or when turning.

Kind Service bulletin Manufacturer date May 22, 2026 Received by NHTSA Jun 1, 2026 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B310626Service bulletinMay 22, 202611033032PDF, 327 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
31 10 8 837 711—1
31 10 8 837 712—1
07 14 6 875 114Hexagon nut with collar2eBay Motors →
33 30 6 760 349Self-locking collar nut2eBay Motors →
33 17 6 760 342Hex bolt (M14x1.5x110)2eBay Motors →
07 11 9 906 100Hexagon collar screw2eBay Motors →
33 30 6 787 062Combination nut2eBay Motors →
31 10 8 833 047—1
31 10 8 833 048—1
07 14 8 835 360Combination nut2eBay Motors →
31 10 6 898 553Wishbone, bottom, with rubber mount left1eBay Motors →
31 10 6 898 554Wishbone, bottom, with rubber mount right1eBay Motors →
33 32 6 760 346Hex bolt with washer (M12x1.5x87 ZNS3)2eBay Motors →
33 32 6 760 668Self-locking collar nut2eBay Motors →

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 63 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

6 other manufacturer communications filed against these BMW models under the same component group (suspension), newest first.

NumberKindDatedNHTSA’s summary
B310526Service bulletinApr 29, 2026“Popping” noise from the front axle when cornering and driving on uneven road surfaces.
B310324Service bulletinApr 8, 2026When rolling forward or backwards with the steering at full lock (left or right) without the brake applied, a“groan”-type noise may be heard…
3711900100Warranty extensionMar 27, 2026THE FRONT AND REAR AIR SUSPENSION STRUT ASSEMBLIES LIMITED WARRANTY FOR DEFECTS IN MATERIALS OR WORKMANSHIP HAS BEEN EXTENDED TO 8 YEARS /80…
B370125Service campaignJan 10, 2025DELIVERY STOP: SUSPENSION STRUT HOLDER
B330224Service bulletinAug 15, 2024When driving over a rough road surface (e.g., cobblestone or similar surfaces), a rattling noise may beheard from the rear axle. See attache…
B310224Service bulletinFeb 22, 2024A knocking, “thump”-type noise may be heard from the front axle during straight-ahead driving on uneven road surfaces at low speed, e.g., be…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B310626 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B310626 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B310626 cover?

The manufacturer filed it against 6 model years: 2025 BMW 5 Series, 2024 BMW 5 Series, 2023 BMW 5 Series, 2025 BMW 7 Series, 2024 BMW 7 Series, 2023 BMW 7 Series. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: G60 5 Series Sedan: built 30 Jun 2023 – 30 Apr 2025; G70 7 Series Sedan: built 30 Jun 2022 – 30 Apr 2025 — the build date is on the certification label in the driver’s door jamb.