BMW service campaign B370125
What it saysDelivery stop: suspension strut holder NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Jan 10, 2025, received Jan 25, 2025, about the suspension. It names 2 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
DELIVERY STOP: SUSPENSION STRUT HOLDER
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B370125 | Service campaign | Jan 10, 2025 | 11013116 | PDF, 92 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 20 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group3 other manufacturer communications filed against these BMW models under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B310626 | Service bulletin | May 22, 2026 | Noises from the front axle when driving over rough road surfaces, or when turning. |
| B310526 | Service bulletin | Apr 29, 2026 | “Popping” noise from the front axle when cornering and driving on uneven road surfaces. |
| B330224 | Service bulletin | Aug 15, 2024 | When driving over a rough road surface (e.g., cobblestone or similar surfaces), a rattling noise may beheard from the rear axle. See attache… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B370125 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B370125 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does B370125 cover?
The manufacturer filed it against 2 model years: 2024 BMW 5 Series, 2024 BMW 8 Series. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 BMW: built on or after 4 Nov 2024; G60 5 Series Sedan: built 20 Nov 2024 – 5 Dec 2024 — the build date is on the certification label in the driver’s door jamb.