Bentley service campaign 2078038/6
What it saysService info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post… NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service campaign dated Sep 28, 2026, received Oct 7, 2026, about the structure. It names 28 model years (2018–2027). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Uneven sheen or texture • Patchy or blotchy appearance • Inconsistent under lighting • Staining, discolouration, or surface blemishes
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2078038/6 | Service campaign | Sep 28, 2026 | 11038343 | PDF, 349 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2027 Bentley Continental GT; 2020 Bentley Continental GT Cabrio; 2027 Bentley Continental GT Cabrio; 2027 Bentley Flying Spur.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 24 model years this bulletin names have filed 11 complaints with NHTSA since 2015. 2 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group136 other manufacturer communications filed against these Bentley models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| EE05 | Service campaign | Sep 30, 2026 | Boot Lid Badge Inspection | Flying Spur | 27MY (SC26/25). Technical background: There is a potential that some vehicles have been fitted wit… |
| ED97 | Service campaign | Sep 28, 2026 | Software Update | Window Short Drop Deletion | Continental GTC | 27MY (SC26/18) Software update is available for the left- and right-hand re… |
| 2073973/3 | Service bulletin | Sep 28, 2026 | Continental GT / C and New Flying Spur - Outer dashboard speaker grille lifted / Incorrect flushness. Customer statement / workshop findings… |
| 2078038/5 | Service bulletin | Aug 27, 2026 | Service info: Paint Damage/Anomalies | All Models |
| 2057841/5 | Service bulletin | Aug 27, 2026 | Windscreen replacement criteria whilst under manufacturers warranty. |
| EE02 | Service campaign | Aug 18, 2026 | Rear Lid Latch Stud Inspection | Continental GT | 26MY (SC26/22). Technical background: On affected vehicles, the rear lid latch stud mounti… |
| 2078395/3 | Service bulletin | Aug 11, 2026 | Service info: Leather Damage/Anomalies | All Models |
| 2081468/2 | Service bulletin | Jul 16, 2026 | Paint Surface Marking After Storage Customer statement / workshop findings: Concerns may be raised regarding surface marking on painted pane… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2078038/6 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2078038/6 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 2078038/6 cover?
The manufacturer filed it against 28 model years: 2027 Bentley Bentayga, 2026 Bentley Bentayga, 2025 Bentley Bentayga, 2024 Bentley Bentayga, 2023 Bentley Bentayga, 2022 Bentley Bentayga and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.