Bentley service campaign ED97
What it saysSoftware Update | Window Short Drop Deletion | Continental GTC | 27MY (SC26/18) Software update is available for the left- and right-hand rear door control modules - Diagnostic address 00BB Driver side and 00BC… NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service campaign dated Sep 28, 2026, received Oct 6, 2026, about the structure — 4 documents under this number: 2082801/5, 2082801/4, 2082801/3, 2082801/2. It names 1 model year (2027). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSoftware Update | Window Short Drop Deletion | Continental GTC | 27MY (SC26/18) Software update is available for the left- and right-hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2082801/5 | Service campaign | Sep 28, 2026 | 11038339 | PDF, 2,842 KB |
| 2082801/4 | Service campaign | Sep 21, 2026 | 11038335 | PDF, 2,891 KB |
| 2082801/3 | Service campaign | Sep 15, 2026 | 11038255 | PDF, 2,885 KB |
| 2082801/2 | Service campaign | Sep 4, 2026 | 11038241 | PDF, 2,686 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2027 Bentley Continental GT Cabrio.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
More bulletins about the structure
Source: same model, same component group42 other manufacturer communications filed against the Bentley Continental GT Cabrio under the same component group (structure), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2078038/6 | Service campaign | Sep 28, 2026 | Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may… |
| 2073973/3 | Service bulletin | Sep 28, 2026 | Continental GT / C and New Flying Spur - Outer dashboard speaker grille lifted / Incorrect flushness. Customer statement / workshop findings… |
| 2078038/5 | Service bulletin | Aug 27, 2026 | Service info: Paint Damage/Anomalies | All Models |
| 2057841/5 | Service bulletin | Aug 27, 2026 | Windscreen replacement criteria whilst under manufacturers warranty. |
| 2078395/3 | Service bulletin | Aug 11, 2026 | Service info: Leather Damage/Anomalies | All Models |
| 2080814/2 | Service bulletin | Jul 16, 2026 | Service Info: Interior Veneer Replacement. Customer statement / workshop findings: For any interior veneer replacement: raise and obtain app… |
| 2080795/2 | Service bulletin | Jul 16, 2026 | Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials |
| 2078038/4 | Service bulletin | Jul 16, 2026 | Service info: Paint Damage/Anomalies | All Models |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley ED97 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the ED97 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does ED97 cover?
The manufacturer filed it against 1 model year: 2027 Bentley Continental GT Cabrio. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.