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Manufacturer communication · Service bulletin

Audi bulletin TSB_2060855_4

What it saysThis bulletin provides information when there are rumbling noises from the suspension - upper link rubber mounting. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Sep 29, 2025, received Oct 3, 2025, about the suspension. It names 60 model years (2017–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information when there are rumbling noises from the suspension - upper link rubber mounting.

Kind Service bulletin Manufacturer date Sep 29, 2025 Received by NHTSA Oct 3, 2025 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_2060855_4Service bulletinSep 29, 202511023738PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 20 more on this site: 2020 Audi S4, 2019 Audi S4, 2018 Audi S4, 2025 Audi S5, 2024 Audi S5, 2023 Audi S5, 2022 Audi S5, 2021 Audi S5, 2020 Audi S5, 2019 Audi S5, 2018 Audi S5, 2026 Audi S8, 2025 Audi S8, 2024 Audi S8, 2023 Audi S8, 2022 Audi S8, 2021 Audi S8, 2020 Audi S8, 2025 Audi SQ5, 2018 Audi SQ5.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 60 model years this bulletin names have filed 945 complaints with NHTSA since 2015. 32 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My 2018 Audi S5 Prestige with 59K miles meticulously maintained by the dealer had the Suspension Warning light came on about a week ago. I brought it to my local Audi mechanic and they found the right rear spring had broken about 1/3 of the way from the base and the shock had been damaged from the spring breaking.

2018 Audi S5 · Suspension · filed with NHTSA Jun 26, 2023 · ODI 11528956

Audi Dealer inspection revealed Rear spring is broken and mounts are deteriorating. Dealer states not common and would result in accident if not repaired. Research indicates broken springs common with certain Audi vehicles (A4/S4, Q5 & Q7), especially 2018 model year. See Audi World forum website.

2018 Audi S4 · Suspension · filed with NHTSA Dec 20, 2022 · ODI 11498324

The contact owns a 2021 Audi S5. The contact received notification of NHTSA Campaign Number: 21V295000 (Suspension) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available.

2021 Audi S5 · Suspension · filed with NHTSA Jun 16, 2021 · ODI 11421184

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

56 other manufacturer communications filed against these Audi models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2068629_3Service bulletinAug 24, 2026This bulletin provides informaiotn when there are rattling/grinding noises reported from the front end.
TSB_2043424_20Service bulletinJul 23, 2026This bulletin provides information when there are creaking/squeakignnoises from the front end on uneven roads.
TSB_2069077_4Service bulletinJul 10, 2026This bulletin provides informaiton when there is a knocking noise from the front of the vehicle when changing direction on a vehicle equippe…
TSB_2061464_12Service bulletinJul 10, 2026This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
TSB_2082262_1Service bulletinJun 18, 2026This Pending Service Solution (PSS) requests that technicians create a record in the PSS databse when there is a Drive system fault…
TSB_2061464_1Service bulletinMar 24, 2026This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
TSB_2023187_8Service bulletinMar 24, 2026This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
TSB_2081444_1Service bulletinMar 13, 2026This Reporting Obligation requires that technicians contact the Technical Assistance Center in instaces of the front roll bar being broken.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi TSB_2060855_4 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB_2060855_4 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB_2060855_4 cover?

The manufacturer filed it against 60 model years: 2025 Audi A4, 2024 Audi A4, 2023 Audi A4, 2022 Audi A4, 2021 Audi A4, 2020 Audi A4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.