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Manufacturer communication · Service bulletin

Audi bulletin A9624922061932_7

What it saysThis bulletin provides information for when the message "Audi Active Lane Assist/Traffic Jam Assist: malfunction" appears, and DTC U112300 is stored in one of two control modules. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Feb 20, 2024, received Mar 6, 2024, about the lane departure. It names 28 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information for when the message "Audi Active Lane Assist/Traffic Jam Assist: malfunction" appears, and DTC U112300 is stored in one of two control modules.

Kind Service bulletin Manufacturer date Feb 20, 2024 Received by NHTSA Mar 6, 2024 Components Lane Departure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9624922061932_7Service bulletinFeb 20, 202410250577PDF, 371 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 28 model years this bulletin names have filed 360 complaints with NHTSA since 2015. 19 of them name Lane Departure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

While driving southbound on near in Mississippi, the advanced driver-assistance systems (lane assist and radar) did not operate as designed. At highway speed, the vehicle gave no warnings, no steering correction, and no radar-based intervention prior to a severe crash. This failure of the safety systems placed my life at extreme risk.

2023 Audi A4 · Lane Departure · filed with NHTSA Sep 16, 2025 · ODI 11687497

Vehicle had 2000 miles on it when warning messages of Distance warning unavailable and Audi pre sense limited with beeping signal sounding every few miles. The dealership confirmed the issue but only blamed a dirty sensor for the issue.

2024 Audi Q5 · Lane Departure · filed with NHTSA Aug 18, 2026 · ODI 11757652

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the lane departure

Source: same model, same component group

4 other manufacturer communications filed against these Audi models under the same component group (lane departure), newest first.

NumberKindDatedNHTSA’s summary
SM 15-2025OtherFeb 25, 2025This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
A9623872061932_6Service bulletinOct 16, 2023This bulletin provides information for when the message "Audi Active Lane Assist/Traffic Jam Assist: malfunction".
A9023292069244_2Service bulletinJun 12, 2023This bulletin provides information for when the intersection assist arrows flicker for a short period after the vehicle has started, or vari…
A9123992070572_1Service bulletinJun 6, 2023This bulletin provides a software update for instances when there are multiple driver assistance messages, and DTC B200FF4 is stored in R242…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9624922061932_7 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9624922061932_7 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9624922061932_7 cover?

The manufacturer filed it against 28 model years: 2024 Audi A4, 2023 Audi A4, 2022 Audi A4, 2021 Audi A4, 2024 Audi A5, 2023 Audi A5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.