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NHTSA campaign 23V865000

2020–2022 Lexus and Toyota: air bags recall

An air bag that does not deploy during a crash increases the risk of injury.

high999,901 vehicles affected58% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.RiskAn air bag that does not deploy during a crash increases the risk of injury.FixDealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Reported to NHTSA Dec 20, 2023 by Toyota Motor Engineering & Manufacturing, owners notified Oct 31, 2024.

Which vehicles are covered

Source: NHTSA campaign 23V865000
Model yearClassSafety SignalRecalls on file
2020 Lexus ESMidsize SedanD3
2021 Lexus ESMidsize SedanA1
2022 Lexus ESMidsize SedanA1
2020 Lexus RXCompact SUVB2
2021 Lexus RXCompact SUVC2
2020 Toyota AvalonMidsize SedanD4
2021 Toyota AvalonMidsize SedanB2
2020 Toyota CamryMidsize SedanD3
2021 Toyota CamryMidsize SedanA1
2022 Toyota CamryMidsize SedanA1
2020 Toyota CorollaCompact SedanF6
2021 Toyota CorollaCompact SedanA1
2020 Toyota HighlanderLarge SUVD5
2021 Toyota HighlanderLarge SUVD5
2020 Toyota RAV4Compact SUVF6
2021 Toyota RAV4Compact SUVA1
2021 Toyota SiennaMinivanC4

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired58%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 23V865000 · the manufacturer calls it 23TA15, 23LA03

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.