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Federal filingsHome›Recalls› 23V865000
NHTSA campaign 23V865000 · manufacturer recall 23TA15, 23LA03

2020–2022 Lexus and Toyota: air bags recall

An air bag that does not deploy during a crash increases the risk of injury.

high 999,901 vehicles affected 62% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying. Risk An air bag that does not deploy during a crash increases the risk of injury. Fix Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Reported to NHTSA Dec 20, 2023 by Toyota Motor Engineering & Manufacturing, owners notified Oct 31, 2024.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A short circuit in the occupant classification sensor can prevent front passenger airbag deployment in a crash, materially reducing occupant protection.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
04003-60106SENSOR SUB-ASSY, WEIGHT DETECTOR, FR As needed
04003-60206SENSOR SUB-ASSY, WEIGHT DETECTOR, RR As needed

Special tools

  • Standard Hand Tools Techstream/GTS+ T50 “TORX” Socket Torque Wrench Flashlight Masking Tape Inspection Application Prote
  • 04003-60206 SENSOR SUB-ASSY, WEIGHT DETECTOR, RR As needed

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 23TA15, 23LA03). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 23V865000
Model yearClassSafety SignalRecalls on file
2020 Lexus ESMidsize SedanC3
2021 Lexus ESMidsize SedanA1
2022 Lexus ESMidsize SedanA1
2020 Lexus RXCompact SUVB2
2021 Lexus RXCompact SUVB2
2020 Toyota AvalonMidsize SedanC4
2021 Toyota AvalonMidsize SedanB2
2020 Toyota CamryMidsize SedanC3
2021 Toyota CamryMidsize SedanA1
2022 Toyota CamryMidsize SedanA1
2020 Toyota CorollaCompact SedanC6
2021 Toyota CorollaCompact SedanA1
2020 Toyota HighlanderLarge SUVC5
2021 Toyota HighlanderLarge SUVC5
2020 Toyota RAV4Compact SUVD6
2021 Toyota RAV4Compact SUVA1
2021 Toyota SiennaMinivanC4

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 62%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 23V865000 · the manufacturer calls it 23TA15, 23LA03

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 23TA15, 23LA03 the same recall as 23V865000?

Yes. 23TA15, 23LA03 is the number Toyota Motor Engineering & Manufacturing uses for this campaign in its own paperwork and in the letter it sends owners. 23V865000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Toyota Motor Engineering & Manufacturing says so in the text above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.