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NHTSA campaign 23V841000 · manufacturer recall APB6

2019–2024 Porsche Cayenne and 2 other Porsche models: electrical system recall

An overheated outlet or charging cable can increase the risk of a fire.

critical 41,345 vehicles affected 63% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat. Risk An overheated outlet or charging cable can increase the risk of a fire. Fix Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

Reported to NHTSA Dec 13, 2023 by Porsche Cars North America, Inc, owners notified Oct 24, 2024.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

The consequence is an overheated outlet or charging cable that can cause a fire, and the interim remedy instructs owners not to use the 220V/240V charging cable at all, which is functionally a stop-use order for that charging mode due to fire risk.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Special tools

  • T ool: • P90999 - P90999 - PIWIS T ester 4with test software version 42.700.033 (or higher) installed
  • • VAS 611 009 Diagnostic adapter for high-voltage charging system
  • Replacing Industrial (250V) NEMA Supply Cable for the Porsche Mobile Charger
  • WARNING Working on electric components •R i s k o f b u r n s • Risk of short circuit or fire  Before replacing the supp
  • T echnical Information Service 11/24 ENU APB6 0 Affected supply cables with NEMA plug types Part number of new industria
  • supply cable with temperature sensing NEMA 6-30 • 250 V
  • • 30A, 3 lines, 2 poles •5 - 5 . 8 k W • Part number 7PP .971.678.EA
  • For plug type, see  Industrial (250V) supply

The advisory, as filed: “Action: • Vehicles with Stop Delivery (scope 1): Remove the affected Industrial (250V) NEMA supply cable from the car before delivering the vehicle to the customer.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign APB6). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 23V841000
Model yearClassSafety SignalRecalls on file
2019 Porsche CayenneLarge SUVF8
2020 Porsche CayenneLarge SUVF6
2021 Porsche CayenneLarge SUVF7
2022 Porsche CayenneLarge SUVC3
2023 Porsche CayenneLarge SUVB2
2024 Porsche CayenneLarge SUVD5
2021 Porsche PanameraLarge HatchbackD4
2022 Porsche PanameraLarge HatchbackB1
2023 Porsche PanameraLarge HatchbackB1
2020 Porsche TaycanMidsize SedanF16
2021 Porsche TaycanMidsize SedanF22
2022 Porsche TaycanMidsize SedanF12
2023 Porsche TaycanMidsize SedanF11
2024 Porsche TaycanMidsize SedanF6

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 63%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 23V841000 · the manufacturer calls it APB6

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is APB6 the same recall as 23V841000?

Yes. APB6 is the number Porsche Cars North America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 23V841000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Porsche Cars North America, Inc says so in the text above, and expected one by mid-2024.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.