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Owner complaints · Exterior Lighting · every model year

Kia Sorento exterior lighting problems, 2016–2027

255 of the 3,754 complaints owners filed with NHTSA about the Kia Sorento 2016–2027 name the exterior lights (NHTSA’s “Exterior Lighting” heading — as ODI groups the complaints it receives). The loudest years: 2017 (125), 2016 (67), 2018 (41). Filed under the same heading across these years: 2 manufacturer bulletins, 1 recall campaign. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

255 complaints, 12 model years 7% of everything filed about the Sorento typically at 38k miles

Kia Sorento exterior lighting problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the exterior lightsShare of the year’sTypically atOn file under the heading
20270———the year →
20260———the year →
20250——1 recallthe year →
20240——1 recallthe year →
20230———the year →
20220———the year →
20210———the year →
20200———the year →
2019225%——the year →
20184116%——the year →
2017 in depth12515%36k18 TSBsthe record →
2016 in depth675%49k18 TSBsthe record →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the exterior lights. Nothing here is a rate.

When the exterior lighting complaints were filed, and at what mileage

Source: NHTSA complaint database
255complaints name the exterior lights, all years

Filed per calendar year, every model year together: 2015: 3 · 2016: 1 · 2017: 4 · 2018: 17 · 2019: 25 · 2020: 34 · 2021: 25 · 2022: 47 · 2023: 38 · 2024: 37 · 2025: 17 · 2026: 7

38kmiles, typically

Across the model years, half of the 95 owners who gave an odometer reading reported the exterior lighting problem between 25,000 and 68,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the exterior lights, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

While driving at night with the headlights in the auto mode, the headlights will periodically go off for 4 to 5 seconds before coming back on again. This has happened 10 times over the past 10 months.
Exterior Lighting at 16,257 miles Mar 4, 2019 NHTSA owner report · ODI 11184165
Driving down the road my headlights have cut off on their own 5 times. I have to turn the auto of and put it on manual for them to work
Exterior Lighting at 30,000 miles Jan 28, 2019 NHTSA owner report · ODI 11172681
While driving the car at night the lights will go off. While driving the car in bright daylight the car lights will turn on. The lights are in the "auto" mode. I have video of the daylight issue but not the night. Both corporate and dealership needs to replicate the problem before they can "just change parts".
Exterior Lighting at 62,000 miles Apr 23, 2019 NHTSA owner report · ODI 11203273
My outer light bulb from the passenger side to the main lights is off. I took it to auto zone to buy a new bulb but when they checked it and moved the bulb a bit it turned on. Tech said it's not the bulb but the connector. That they're usually melting not connecting correctly. Ending frying the whole front lights.
Exterior Lighting at 160,100 miles Jan 30, 2019 NHTSA owner report · ODI 11173111
In the last month, I've started noticing issues with my headlights/icons. My lights are always set to auto in my 2018 kia sorento. First issue: when driving during the day, the dashboard will show the icon that appears when you turn on the lights manually.
Exterior Lighting Sep 14, 2022 NHTSA owner report · ODI 11484539

What is on file about the exterior lights, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaign filed under this heading, any model year

2 manufacturer bulletins filed under this heading, any model year

Every one filed under the heading is listed. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the Kia Sorento

Source: the same files

Every system, every model year: Kia Sorento problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Kia Sorento years have the most exterior lighting complaints?

2017, 125; 2016, 67; 2018, 41. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2018 (16%).

Is there a recall for the exterior lights on the Kia Sorento?

Yes — one campaign is filed under this heading across these model years: 25V006000 (2025). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do exterior lighting problems show up on the Kia Sorento?

Owners who gave an odometer reading reported it at a median of 38,097 miles across the model years; half of them between 25,000 and 68,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Exterior Lighting" heading cover?

The area of the vehicle ODI files the complaint under. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.