Volkswagen and Audi recall query RQ23007
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647). NHTSA’s Office of Defects Investigation opened this recall query about the canister on 28 model years (2015–2020). Opened Dec 12, 2023, closed Jul 1, 2024 after 7 months. It concerns recall 24V110000. closed
What NHTSA says
Source: Office of Defects Investigation, as filedOn December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
A Recall Query is a look at a recall that already exists — whether its remedy works, whether it reached every vehicle it should have, whether the manufacturer met its obligations. The summary is the agency’s own text from its investigation file, unedited; the resumes carrying the full reasoning are linked below.
The paperwork NHTSA filed
Source: every document on this action, at nhtsa.gov- Opening resume — ODI’s own summary of why it opened this — the subject, what prompted it, and the vehicles in scope.
- Closing resume — ODI’s own summary of why it closed this, and what it concluded.
| Document | Code | Filed | At NHTSA |
|---|---|---|---|
| Opening resume | INOA | 2023 | |
| Closing resume | INCLA | 2023 | |
| Information request to the manufacturer | INIM | 2023 | |
| Manufacturer's response — data | INRD | 2023 | 33 files 123456789101112131415161718192021222324252627282930313233 |
| Manufacturer's response — full submission | INRL | 2023 | |
| Memo granting a response extension | INRE | 2023 | |
| Correspondence | INOT | 2023 | 2 files 12 |
40 of 54 documents shown; the rest are under this number at nhtsa.gov.
These are NHTSA’s own files, served from the agency’s site — the resumes are what ODI wrote when it opened and closed the action, and the rest is the correspondence behind them, including what the manufacturer sent when the agency asked. They are linked, not copied: where a document names the people who wrote in, that redaction is the agency’s to make and its copy is the one you should read.
What owners had already reported
Source: complaints on file the day it openedWhen NHTSA opened this on Dec 12, 2023, owners had filed 1,879 complaints with the agency about the model years above, of which 181 named the fuel/propulsion system NHTSA went on to investigate. Owner complaints are the agency’s main early signal: ODI screens them, and a Preliminary Evaluation is usually where a pattern in them ends up.
This is what the complaint file held on that date, not a claim about which reports prompted the investigation — NHTSA’s complaint records carry no investigation number, so nobody can make that link from the data alone. The opening resume linked above names the reports ODI itself cited. Complaint records on this site begin with 2016.
What this means for an owner
Source: and what happens nextAn investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.
This one is closed. A recall query ends with NHTSA’s finding on the recall it examined — the remedy stands, is widened, or a new campaign follows; the file names the recall it concerned and NHTSA’s closing resume carries the reasoning.
Model years it names
Source: as NHTSA filed themAlso named on model years this site has no page for: 2015 Audi A3; 2015 Audi A3 Cabriolet; 2015 Audi S3; 2015 Volkswagen GTI; 2015 Volkswagen Golf; 2015 Volkswagen Golf R; 2015 Volkswagen Golf Sportwagen; 2020 Volkswagen Redundant US Jetta.
A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.
Common questions
Source: NHTSA Office of Defects InvestigationIs RQ23007 a recall?
No — it is NHTSA’s examination of recall 24V110000, which has its own page and remedy.
Is RQ23007 still open?
No. It closed on Jul 1, 2024 with its finding on recall 24V110000.
Which vehicles does RQ23007 cover?
NHTSA opened it on 28 model years: 2020 Audi A3, 2019 Audi A3, 2018 Audi A3, 2017 Audi A3, 2016 Audi A3, 2020 Audi RS and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.