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Owner complaints · Visibility/Wiper

2020 Ford F-150 visibility and wiper problems

63 of the 730 complaints owners filed with NHTSA about the 2020 Ford F-150 name the wipers, glass and mirrors (NHTSA’s “Visibility/Wiper” heading — windshields, wipers, washers, mirrors and defrosters). Filed under the same heading: 1 recall. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

63 complaints 9% of this model year’s typically at 21k miles

What owners filed about the wipers, glass and mirrors

Source: NHTSA complaint database
63complaints name the wipers, glass and mirrors

0 of the 63 reports a crash · 0 a fire · 1 injury. Self-reported, unverified.

Filed per year: 2020: 6 · 2021: 7 · 2022: 14 · 2023: 20 · 2024: 8 · 2025: 7 · 2026: 1

21kmiles, typically

Half of the 22 owners who gave an odometer reading reported the visibility and wiper problem between 4,000 and 55,000 miles. A median of reports, not the life of a part.

9%of this model year’s complaints

730 complaints in all about the 2020 Ford F-150, 1 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Visibility/Wiper” means the same area of the vehicle, not one fault.

Across model years: Ford F-150 visibility and wiper problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the wipers, glass and mirrors. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2020 Ford F-150. The contact stated upon starting the vehicle, the contact noticed that the rear window had shattered while parked in the driveway at the residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not made aware of the failure.
Visibility/Wiper at 10,660 miles Aug 19, 2021 NHTSA owner report
The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 20V575000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera failed intermittently, which resulted in a blank or distorted image displayed on the display screen.
Visibility/Wiper at 500 miles May 24, 2021 NHTSA owner report
Back glass shattered with no impact waiting at a red light. Heard a pop sound and the whole back glass shattered. Live in Florida so we did not have the defrost on
Visibility/Wiper May 24, 2021 NHTSA owner report
The contact owns a 2020 Ford F-150. The contact received notification of NHTSA campaign number: 20v575000 (visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue.
Visibility/Wiper May 17, 2021 NHTSA owner report
On april 21, 2021, at 09:10 I parked my 2020 F-150 xlt sport in my work parking lot. The truck was locked and unoccupied. At 16:10, I approached the vehicle from the front on the driver side. As I neared the back door to place my items inside, I noticed glass shards on the edge of the truck bed.
Visibility/Wiper at 5,464 miles Apr 22, 2021 NHTSA owner report

What is on file about the wipers, glass and mirrors

Source: NHTSA recalls, investigations and manufacturer communications

Recall filed under this heading

Other systems with a record on the 2020 Ford F-150

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are visibility and wiper problems common on the 2020 Ford F-150?

They are documented: NHTSA holds 63 owner complaints naming the wipers, glass and mirrors on this model year (9% of everything owners filed about it), and 1 recall is filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the wipers, glass and mirrors on the 2020 Ford F-150?

Yes — one campaign is filed under this heading: 22V250000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do visibility and wiper problems show up on the 2020 Ford F-150?

Owners who gave an odometer reading reported it at a median of 21,000 miles; half of them between 4,000 and 55,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Visibility/Wiper" heading cover?

Windshields, wipers, washers, mirrors and defrosters. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.