Volkswagen bulletin VWP-23-06_V2
What it saysThis Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Sep 28, 2023, received Oct 5, 2023, about the visibility/wiper. It names 12 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| VWP-23-06_V2 | Service bulletin | Sep 28, 2023 | 10243301 | PDF, 182 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 3,378 complaints with NHTSA since 2015.
On the 2017 Volkswagen Golf / GTI, the 21 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 25,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I leased this vehicle in July 2021 - it currently has less than 5,000 miles on it. -The infotainment system in the vehicle is defective, which includes the rear visibility system. Within a few weeks of leasing the car (if not sooner), I noticed the back up camera was working when I put the vehicle into reverse. The screen is black.
2021 Volkswagen Atlas · Visibility/Wiper · filed with NHTSA Feb 3, 2022
I have had to replace multiple windshields for something barely hitting it on the freeway - I think this is my 4th windshield and have not been driving near big trucks or construction during the incidents.
2021 Volkswagen Tiguan · Visibility/Wiper · filed with NHTSA May 22, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group11 other manufacturer communications filed against these Volkswagen models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| V9426012082648_1 | Service bulletin | Jul 7, 2026 | Replace the steering column switch for Ghost (mystery) activation. |
| V5824012073320_1 | Service bulletin | Mar 20, 2024 | Software version management, Update programming for both rear door window motors. |
| V871808204903921 | Service bulletin | Mar 11, 2024 | Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing. |
| DC 60E2_60E5_EXP | Service bulletin | Feb 27, 2024 | In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the… |
| Circ_60E5_EXP | Service bulletin | Feb 27, 2024 | In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the… |
| Circ_60E2_EXP | Service bulletin | Feb 27, 2024 | In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the… |
| VIN4APIN20231207 | Service bulletin | Dec 7, 2023 | Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04… |
| V871810204370421 | Service bulletin | Nov 13, 2023 | Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen VWP-23-06_V2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the VWP-23-06_V2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does VWP-23-06_V2 cover?
The manufacturer filed it against 12 model years: 2021 Volkswagen Atlas, 2020 Volkswagen Atlas, 2019 Volkswagen Atlas, 2018 Volkswagen Atlas, 2019 Volkswagen Golf / GTI, 2018 Volkswagen Golf / GTI and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.