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Manufacturer communication · Service bulletin

Volkswagen bulletin Circ_60E5_EXP

What it saysIn some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Feb 27, 2024, received Mar 6, 2024, about the visibility/wiper. It names 6 model years (2016–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Updated expiration date.

Kind Service bulletin Manufacturer date Feb 27, 2024 Received by NHTSA Mar 6, 2024 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Circ_60E5_EXPService bulletinFeb 27, 202410250762PDF, 1,480 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the sun/moon roof assembly for the 2019 Golf / GTI →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 1,379 complaints with NHTSA since 2015.

On the 2017 Volkswagen Golf / GTI, the 21 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 25,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

10 other manufacturer communications filed against these Volkswagen models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Volkswagen list.

NumberKindDatedNHTSA’s summary
V9426012082648_1Service bulletinJul 7, 2026Replace the steering column switch for Ghost (mystery) activation.
DC 60E260E5_EXP2Service bulletinMar 26, 2024In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the…
V871808204903921Service bulletinMar 11, 2024Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
DC 60E2_60E5_EXPService bulletinFeb 27, 2024In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the…
VIN4APIN20240102Service bulletinJan 2, 2024Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04…
VIN4APIN20231207Service bulletinDec 7, 2023Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04…
V871810204370421Service bulletinNov 13, 2023Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty…
VWP-23-06_V2Service bulletinSep 28, 2023This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed wit…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen Circ_60E5_EXP a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the Circ_60E5_EXP repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does Circ_60E5_EXP cover?

The manufacturer filed it against 6 model years: 2019 Volkswagen Golf / GTI, 2018 Volkswagen Golf / GTI, 2017 Volkswagen Golf / GTI, 2016 Volkswagen Golf / GTI, 2019 Volkswagen Tiguan, 2018 Volkswagen Tiguan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.