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Federal filingsHome›Bulletins›Tesla› SB-24-10-005
Manufacturer communication · Service bulletin

Tesla bulletin SB-24-10-005

What it saysCertain Standard Range Model 3 and Model Y vehicles that received the Lithium Iron Phosphate (LFP) HV Battery Retrofit did not receive the 2nd row floor reinforcement plate, which provides additional protection… NHTSA’s full summary ↓

Tesla filed this with NHTSA as a service bulletin dated Apr 16, 2024, received Jun 20, 2024, about the structure. It names 8 model years (2017–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain Standard Range Model 3 and Model Y vehicles that received the Lithium Iron Phosphate (LFP) HV Battery Retrofit did not receive the 2nd row floor reinforcement plate, which provides additional protection for the LFP HV Battery.

Manufacturer campaign id SB-24-10-005 Kind Service bulletin Manufacturer date Apr 16, 2024 Received by NHTSA Jun 20, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SB-24-10-005Service bulletinApr 16, 202411001923PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
1608472-00-C——
1458818-00-B——
1111033-00-E——

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Tesla’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2023 Model 3 →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Tesla files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 5,111 complaints with NHTSA since 2015.

On the 2018 Tesla Model 3, the 29 owners who gave an odometer reading for Structure reported it at a median of 16,675 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

As I was opening the passenger door, my nail got caught in the space between the handle and the car. As background, in order to open the door one I has to push the handle on one side for the other side to come out, as I was doing this my nail got caught in the gap created when pushing one side tearing off more than half of my nail.

2019 Tesla Model 3 · Structure · filed with NHTSA Sep 2, 2019 · ODI 11252811

The undercarriage shield of my car disconnected and started dragging while I was driving in the rain. I did not collide into anything or hit a bump. I inspected my wheel well to discover a set of screws that were bunched up and not installed during manufacturing.

2023 Tesla Model 3 · Structure · filed with NHTSA Mar 9, 2023 · ODI 11511076

The bottom front under piece composite material which is part of the under carriage spontaneously broke while driving on the freeway in the rain. There are numerous reports in the internet of the composite under pieces breaking from water or missing/loose bolts

2018 Tesla Model 3 · Structure · filed with NHTSA Jan 8, 2019 · ODI 11165870

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

11 other manufacturer communications filed against these Tesla models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Tesla list.

NumberKindDatedNHTSA’s summary
SB-25-11-007Service bulletinJun 12, 2026On certain Model Y vehicles, a gap between the liftgate and the spoiler outer panel may produce a whistling sound if the vehicle is driven a…
SB-26-11-001Service bulletinFeb 12, 2026On some Model Y Standard vehicles, the gap between the front door glass run seals and the moving glass might not meet Tesla specifications…
SB-24-11-006Service bulletinOct 25, 2024On certain Model Y vehicles, the LH and/or RH rear primary body seals might cause wind noise in the cabin.
SB2217014Service bulletinMar 12, 2024Certain Model Y vehicles that received a tow hitch retrofit in Service may require a replacement LH Body Controller Module.
SB2317011R1Service bulletinFeb 2, 2024Certain Model Y vehicles may require replacement of the f ront body
SB2310003Service bulletinNov 22, 2023On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
SB2317007R1Service bulletinAug 25, 2023Certain Model 3 and Model Y vehicles may require replacement of the front body controller module due to a faulty component.
SB2320002R6Service bulletinAug 2, 2023Certain Model 3 and Model Y vehicles may need a different Occupant Classification System (OCS) installed in the front passenger seat before…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Tesla, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Tesla SB-24-10-005 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SB-24-10-005 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SB-24-10-005 cover?

The manufacturer filed it against 8 model years: 2023 Tesla Model 3, 2022 Tesla Model 3, 2021 Tesla Model 3, 2020 Tesla Model 3, 2019 Tesla Model 3, 2018 Tesla Model 3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.