Ram over-the-air update OTHERDOC_144
What it saysRadio Over The Air Update from U33.43(E) to U40. NHTSA’s full summary ↓
Ram filed this with NHTSA as an over-the-air update dated Aug 14, 2025, received Aug 21, 2025, about the electrical system. It names 3 model years (2024–2026). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRadio Over The Air Update from U33.43(E) to U40. C R1H Software Version (FOTA) Customers may experience one or more of the following: - Navigation non-functional, not updating current position. - Screen Off hard key inoperative, Soft key on radio screen still operational. - CarPlay and Android Auto stability issues. - Text cut-off in different menus or pop-up messages - Voice Recognition not working for specific voice commands
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| OTHERDOC_144 | Over-the-air update | Aug 14, 2025 | 11022030 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 21 complaints with NHTSA since 2015. 5 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
2024 Ram ProMaster · Electrical System · filed with NHTSA Jun 2, 2026 · ODI 11741582
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group39 other manufacturer communications filed against the Ram ProMaster under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114732 | Service bulletin | Sep 29, 2026 | WIRING - BODY LEFT and WIRING - CHASSIS |
| 114728 | Service bulletin | Sep 29, 2026 | WIRING - JUMPER |
| OTHERDOC_184 | Other | Sep 8, 2026 | Radio Over The Air Update to U43.17 R1H Software Version (FOTA) - Navigation Stability - Android Auto & Carplay stability & connectivity - D… |
| S2608000029 | Service bulletin | Jun 19, 2026 | No Start, Multiple Warning Lamps on, Relay Clicking Noise |
| S268A000014 | Service bulletin | Jun 17, 2026 | Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode |
| S2408000018 REV. A | Service bulletin | May 29, 2026 | New Key Will Not Program, 0x22 Scan Tool Error |
| 08-207-26 | Service bulletin | May 6, 2026 | Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the… |
| 08-202-26 | Service bulletin | May 5, 2026 | Flash: Electronic Vehicle Control Unit (EVCU) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram OTHERDOC_144 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the OTHERDOC_144 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does OTHERDOC_144 cover?
The manufacturer filed it against 3 model years: 2026 Ram ProMaster, 2025 Ram ProMaster, 2024 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.