Ram bulletin 95879
What it says2021 RAM Promaster (VF) 62TE Transmission Core Returns (Rev. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jan 17, 2024, received Mar 18, 2024, about the power train. It names 3 model years (2020–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.
WARRANTY BULLETIN D-23-24 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns (Rev. A )
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 95879 | Service bulletin | Jan 17, 2024 | 10251803 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 265 complaints with NHTSA since 2015. 28 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle started rolling backwards down the hill. The contact depressed the brake pedal and stopped the vehicle.
2021 Ram ProMaster · Power Train · filed with NHTSA Nov 25, 2024 · ODI 11627330
The contact owns a 2020 Ram Promaster 1500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and the transmission downshifted unexpectedly. The check engine warning light illuminated. In addition, while shifted in reverse(R), the vehicle failed to function as intended.
2020 Ram ProMaster · Power Train · filed with NHTSA Feb 5, 2026 · ODI 11716001
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group9 other manufacturer communications filed against the Ram ProMaster under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| D-23-24 REV.B | Warranty extension | Oct 30, 2025 | D-23-24 Rev. B TERMINATION of 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns |
| 21-040-25 | Service bulletin | Oct 2, 2025 | 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
| 9100419 Rev 1 | Service bulletin | Feb 24, 2025 | TRANS WITH TORQUE CONVERT Transmission failures "after" 44A/61A has been completed are not recall related. Service transmission part numbers… |
| 9100418 Rev 1 | Service bulletin | Feb 24, 2025 | "TRANS KIT WITH TORQUE Transmission failures ""after"" 44A/61A has been completed are not recall related. Service transmission part numbers… |
| 9100436 | Service bulletin | Dec 10, 2024 | TRANSMISSION KIT With Torque Converter 62TE Transmission Mounting Kit, for replacing the existing transmission assembly for Part numbers R82… |
| 9100423 | Service bulletin | Oct 9, 2024 | Trans Kit with Torque Converte Note: When ordering this transmission, dealer must include the VIN in "Order Entry." Orders without a VIN may… |
| 18-075-24 | Service bulletin | Oct 8, 2024 | "Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu… |
| 21-050-24 | Service bulletin | Sep 26, 2024 | "Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 95879 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 95879 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 95879 cover?
The manufacturer filed it against 3 model years: 2023 Ram ProMaster, 2021 Ram ProMaster, 2020 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.