Porsche bulletin No. 26-23
What it saysTechnical information for a complaint: soft close non-functional - replacing bowden cable for inner door lock release NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Jul 29, 2024, received Nov 7, 2023, about the structure — 2 documents under this number. It names 8 model years (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTechnical information for a complaint: soft close non-functional - replacing bowden cable for inner door lock release
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 26-23 | Service bulletin | Jul 29, 2024 | 11005803 | PDF, 99 KB |
| No. 26-23 | Service bulletin | Oct 10, 2023 | 10245050 | PDF, 105 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 971837085B | Front doors | — | eBay Motors → |
| 971839085D | Rear doors | — | eBay Motors → |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Porsche’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2024 911 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 35 complaints with NHTSA since 2015. 2 of them name Wheels, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The glass sunroof exploded out while driving on the road, there were no other cars driving ahead of me as I was on a highway onramp. The car is current at the dealership pending repair. The glass exploded outward and could have hit a car following. The car has been inspected by the dealer and insurance company.
2024 Porsche 911 · Structure · filed with NHTSA Sep 17, 2025 · ODI 11687770
The contact owns a 2024 Porsche 911. The contact received notification of NHTSA Campaign Number: 24V809000 (Wheels); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 Porsche 911 · Wheels · filed with NHTSA Dec 27, 2024 · ODI 11632716
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group42 other manufacturer communications filed against these Porsche models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 92-26 | Service bulletin | Sep 24, 2026 | Technical Information for Wind Noises when Driving from the Sunroof Area |
| 56/26 | Service bulletin | Jul 20, 2026 | Spare Parts Requirement for Door Window Pane - Supply Shortage: Procedure Until Parts are Available (56/26) |
| SPTL 2603b | Service bulletin | Jul 7, 2026 | Porsche Approved Collision Center – Acquiring Special Tools and Equipment |
| SPTL2603a | Other | Jun 25, 2026 | Porsche Approved Collision Center – Acquiring Special Tools and Equipment |
| No. D782.1 | Service bulletin | May 28, 2026 | Parts information for parts withdrawal involving the door lock. The part numbers involved are all included in the PDF. All parts before gene… |
| No. D782 | Service bulletin | Apr 27, 2026 | Parts information for parts withdrawal involving the door lock. The vehicles affected are ones that use the part number(s) mentioned in the… |
| No. D772 | Service bulletin | Mar 18, 2026 | Parts information for parts withdrawal involving the cover - 95C867769A. The vehicle(s) affected are ones that use the part number mentioned… |
| WST8 | Service campaign | Feb 4, 2026 | Porsche intranet posting with information on WST8 - Workshop Campaign – Reworking Rear Lid |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 26-23 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 26-23 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 26-23 cover?
The manufacturer filed it against 8 model years: 2024 Porsche 911, 2023 Porsche 911, 2022 Porsche 911, 2021 Porsche 911, 2022 Porsche Panamera, 2021 Porsche Panamera and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.