Porsche bulletin No. 2425
What it saysInstructions on advanced technical information for the gear selector fault on the Panamera NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Sep 3, 2024, received Oct 4, 2024, about the structure. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationInstructions on advanced technical information for the gear selector fault on the Panamera
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 2425 | Service bulletin | Sep 3, 2024 | 11008442 | PDF, 55 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 4 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group25 other manufacturer communications filed against the Porsche Panamera under the same component group (structure), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 56/26 | Service bulletin | Jul 20, 2026 | Spare Parts Requirement for Door Window Pane - Supply Shortage: Procedure Until Parts are Available (56/26) |
| SPTL 2603b | Service bulletin | Jul 7, 2026 | Porsche Approved Collision Center – Acquiring Special Tools and Equipment |
| SPTL2603a | Other | Jun 25, 2026 | Porsche Approved Collision Center – Acquiring Special Tools and Equipment |
| No. D782.1 | Service bulletin | May 28, 2026 | Parts information for parts withdrawal involving the door lock. The part numbers involved are all included in the PDF. All parts before gene… |
| No. D782 | Service bulletin | Apr 27, 2026 | Parts information for parts withdrawal involving the door lock. The vehicles affected are ones that use the part number(s) mentioned in the… |
| No. D772 | Service bulletin | Mar 18, 2026 | Parts information for parts withdrawal involving the cover - 95C867769A. The vehicle(s) affected are ones that use the part number mentioned… |
| No. D746 | Service bulletin | Dec 5, 2025 | Parts information for parts withdrawal involving the glass roof - 9J0877069BY & 9J0877069CY. The vehicles affected are ones that use the par… |
| No. D732.1 | Service bulletin | Nov 21, 2025 | Parts information for parts withdrawal involving the door lock. part numbers 9Y0839015, 9Y0839016, 9Y0839016A, 9Y0839015A, 9Y0839015B, 9Y083… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 2425 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 2425 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 2425 cover?
The manufacturer filed it against 2 model years: 2025 Porsche Panamera, 2024 Porsche Panamera. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.