Porsche bulletin No. 2415
What it saysSpecial tools and equipment information for the thatcham master wheel lock key set. NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Oct 16, 2024, received Jun 5, 2024, about the wheels — 2 documents under this number. It names 11 model years (2018–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSpecial tools and equipment information for the thatcham master wheel lock key set. All Porsche 2024 & UP equipped with Thatcham locks
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 2415 | Service bulletin | Oct 16, 2024 | 11009889 | PDF, 275 KB |
| No. 2415 | Service bulletin | May 16, 2024 | 11000932 | PDF, 151 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 154 complaints with NHTSA since 2015. 1 of them name Lane Departure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group24 other manufacturer communications filed against these Porsche models under the same component group (wheels), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 33-26 | Service bulletin | Sep 29, 2026 | Technical information for AC Charging Process in the Customer’s Home Network Not Working on the Macan Electric |
| No. 2605-1 | Service bulletin | Aug 24, 2026 | Information for Advanced Technical Information on E3PA, G3 Pressure Sensor for Leveling System - Implausible Signal |
| WRS6 | Service campaign | Jul 20, 2026 | Porsche intranet posting with information on workshop campaign WRS6 - readjusting control unit for tire pressure monitoring. |
| 40/26 4407 | Service bulletin | Jun 30, 2026 | Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26) |
| 09/26 4400 | Service bulletin | Jun 24, 2026 | Approved: Wheels and Tires (09/26) |
| 01/26 4400 | Service bulletin | Jun 24, 2026 | Approved: Wheels and Tires (01/26) |
| No. 11-23 | Service bulletin | May 26, 2026 | Installation and conversion instructions for the trailer hitch on the Cayenne. Model years not listed - please refer to PDF for more informa… |
| No. 01-26 | Service bulletin | Mar 31, 2026 | Manufacturers certificate for approved wheels and tires on the Macan. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 2415 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 2415 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 2415 cover?
The manufacturer filed it against 11 model years: 2024 Porsche Cayenne, 2023 Porsche Cayenne, 2022 Porsche Cayenne, 2021 Porsche Cayenne, 2020 Porsche Cayenne, 2019 Porsche Cayenne and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.