Porsche bulletin No. 09-23-3
What it saysPDI for the Panamera / S / Turbo / S / Panamera E-Hybrid / S E-Hybrid NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Oct 1, 2023, received Nov 7, 2023, about the equipment. It names 6 model years (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPDI for the Panamera / S / Turbo / S / Panamera E-Hybrid / S E-Hybrid
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 09-23-3 | Service bulletin | Oct 1, 2023 | 10245007 | PDF, 580 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 12 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group18 other manufacturer communications filed against the Porsche Panamera under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 39-24-2 | Service bulletin | Mar 20, 2024 | Technical information for WRC4 - checking filler flap/charge port door and rework if necessary |
| No. 188-23 | Service bulletin | Jan 5, 2024 | Technical information Leaks on the Flange Shaft of the Front Right All-Wheel Drive to the Front-Axle Final Drive |
| No. 32-17 | Service bulletin | Dec 7, 2023 | Symptom-based workshop manual for a noise symptom - creaking noises from the body front area of the vehicle - replacing upper trailing arm |
| No. 134-23 | Service bulletin | Nov 28, 2023 | Technical information for rear spoiler control unit replacement |
| No. 19-21 | Service bulletin | Nov 15, 2023 | Instructions on how to fix a blurred camera image of the reverse camera, or water stains on the lens. |
| No. 38-23 | Service bulletin | Nov 14, 2023 | Instructions on manufactures certificate for approved Porsche C40 engine oils |
| No. 37-23 | Service bulletin | Nov 14, 2023 | Technical information for WPD0 - replacing engine mounts at the left and right |
| No. 36-23 | Service bulletin | Nov 14, 2023 | Instructions on manufactures certificate for approved Porsche C20 engine oils |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 09-23-3 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 09-23-3 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 09-23-3 cover?
The manufacturer filed it against 6 model years: 2024 Porsche Panamera, 2023 Porsche Panamera, 2022 Porsche Panamera, 2021 Porsche Panamera, 2020 Porsche Panamera, 2019 Porsche Panamera. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.