Peterbilt service campaign 24PBE
What it saysThe right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. NHTSA’s full summary ↓
Peterbilt filed this with NHTSA as a service campaign dated Nov 26, 2025, received Apr 3, 2024, about the electrical system — 2 documents under this number. It names 37 model years (2021–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24PBE | Service campaign | Nov 26, 2025 | 11026415 | PDF, 1,286 KB |
| 24PBE | Service bulletin | Mar 25, 2024 | 10252585 | PDF, 495 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2021 Peterbilt 365; 2022 Peterbilt 365; 2023 Peterbilt 365; 2024 Peterbilt 365; 2021 Peterbilt 367; 2022 Peterbilt 367; 2023 Peterbilt 367; 2024 Peterbilt 367; 2021 Peterbilt 389; 2022 Peterbilt 389; 2023 Peterbilt 389; 2024 Peterbilt 389; 2021 Peterbilt 535; 2022 Peterbilt 535; 2023 Peterbilt 535; 2024 Peterbilt 535; 2021 Peterbilt 536; 2022 Peterbilt 536; 2023 Peterbilt 536; 2024 Peterbilt 536; 2021 Peterbilt 537; 2022 Peterbilt 537; 2023 Peterbilt 537; 2024 Peterbilt 537; 2021 Peterbilt 548; 2022 Peterbilt 548; 2023 Peterbilt 548; 2024 Peterbilt 548; 2021 Peterbilt 567; 2022 Peterbilt 567; 2023 Peterbilt 567; 2024 Peterbilt 567; 2021 Peterbilt 579; 2022 Peterbilt 579; 2023 Peterbilt 579; 2024 Peterbilt 579; 2024 Peterbilt 589.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
More bulletins about the electrical system
Source: same model, same component group7 other manufacturer communications filed against these Peterbilt models under the same component group (electrical system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| E328 | Service campaign | Oct 16, 2026 | Certain chassis with CARB 2024 compliant MX-13 engines must have the PEU wiring harnesses updated. The original wiring and fuse are insuff… |
| 26PACD | Service campaign | Sep 19, 2026 | "The PKC Group power distribution center (PDC) in certain vehicles may be contaminated with oil, which could result in a loss of power to th… |
| E324 | Service campaign | Jul 16, 2026 | "Campaign New and improved software is now required for chassis equipped with an Engine Model Year 2016 PACCAR MX-13 engine to maintain DEF… |
| 98-030 | Service campaign | May 31, 2025 | 5/29/2025: A new Ethernet Multiplexed Architecture (EMUX) Service Tool Kit service manual (SM034-022) has been released to provide general u… |
| 46-016 | Service campaign | Apr 30, 2025 | 4/29/2025: Campaign A software update is available for 520EV and 579EV Battery Electric Vehicles. This software update corrects or improves… |
| 43-080 PB | Service campaign | Mar 26, 2025 | As of 03/25/2025, this campaign has resumed. Software updates are now available to complete this campaign. |
| 46-013 | Service campaign | Feb 5, 2025 | Certain Peterbilt 579EV and 520EV Battery Electric Vehicles were built prior to the availability of certain labels and Low Voltage Distribut… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Peterbilt, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Peterbilt 24PBE a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the 24PBE repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 24PBE cover?
The manufacturer filed it against 37 model years: 2021 Peterbilt 365, 2022 Peterbilt 365, 2023 Peterbilt 365, 2024 Peterbilt 365, 2021 Peterbilt 367, 2022 Peterbilt 367 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 9 Nov 2020 – 23 Dec 2022 — the build date is on the certification label in the driver’s door jamb.