Kenworth service campaign E324
Kenworth filed this with NHTSA as a service campaign dated Jul 16, 2026, received Sep 3, 2025, about the electrical system — 2 documents under this number. It names 2 model years (2016–2018). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Campaign New and improved software is now required for chassis equipped with an Engine Model Year 2016 PACCAR MX-13 engine to maintain DEF sensor performance and ensure compliance with emissions standards.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| E324 | Service bulletin | Jul 16, 2026 | 11035148 | PDF, 622 KB |
| E324 | Service campaign | Aug 4, 2025 | 11022487 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2016 Kenworth T680; 2018 Kenworth T680.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kenworth E324 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the E324 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does E324 cover?
The manufacturer filed it against 2 model years: 2016 Kenworth T680, 2018 Kenworth T680. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.