Mitsubishi bulletin TSB-23-54-007
What it saysThis Technical Service Bulletin provides service manual corrections to the Smartphone Link Display Audio Diagnosis Mode instructions. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Sep 22, 2023, received Oct 4, 2023, about the electrical system. It names 4 model years (2018–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Technical Service Bulletin provides service manual corrections to the Smartphone Link Display Audio Diagnosis Mode instructions.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-23-54-007 | Service bulletin | Sep 22, 2023 | 10243493 | PDF, 1,073 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 39 complaints with NHTSA since 2015. 15 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at an undisclosed speed, the contact attempted to turn on the air conditioner and the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted.
2023 Mitsubishi Eclipse Cross · Electrical System · filed with NHTSA Sep 27, 2024 · ODI 11616859
The contact owns a 2022 Mitsubishi Eclipse Cross. The contact stated while driving 45 MPH and turning on the A/C, the vehicle made an abnormal loud sound and shut off inadvertently. The contact stated that upon restarting the vehicle with the A/C turned on, the failure reoccurred.
2022 Mitsubishi Eclipse Cross · Electrical System · filed with NHTSA Mar 23, 2023 · ODI 11513478
My vehicle had been parked for 24 hours and the next day I went to get something out of the vehicle and couldn’t get in with key fin I then used the manual key and the inside of vehicle had a fire from radio to the rear view mirror burned down as if it was a manufactured issue
2024 Mitsubishi Eclipse Cross · Electrical System · filed with NHTSA Sep 25, 2025 · ODI 11689602
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group4 other manufacturer communications filed against the Mitsubishi Eclipse Cross under the same component group (electrical system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TECH TALK 289 | Other | Nov 21, 2025 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TECH TALK 284 | Other | Jan 29, 2025 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TSB-19-54-013REV | Service bulletin | Jul 23, 2024 | This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software to resolve several issues. |
| TIN-21-00-004 | Service bulletin | Aug 24, 2021 | This Technical Information Notice was sent to dealers informing them Owner Manuals (OM) are now available electronically beginning with Mode… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-23-54-007 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-23-54-007 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-23-54-007 cover?
The manufacturer filed it against 4 model years: 2024 Mitsubishi Eclipse Cross, 2023 Mitsubishi Eclipse Cross, 2022 Mitsubishi Eclipse Cross, 2018 Mitsubishi Eclipse Cross. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.