Mercedes-Benz bulletin LI54.10-P-080004
What it saysComplaint Vehicle cannot be started Warning in the instrument cluster related to High-voltage on board electrical system The following fault codes related to interlock can be found in the High Voltage Control units… NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Dec 18, 2025, received Nov 14, 2025, about the electrical system — 2 documents under this number. It names 4 model years (2022–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationComplaint • Vehicle cannot be started • Warning in the instrument cluster related to High-voltage on board electrical system • The following fault codes related to interlock can be found in the High Voltage Control units : • PTCU (N127) : P154700 - There is a warning due to a detected fault in the interlock circuit. • BMS (N82/9) : P0A0B00 - The interlock circuit of the high-voltage on-board electrical system has a malfunction. P0A0D00 - The interlock circuit of the high-voltage on-board electrical system has a short circuit to positive. • DCB (N116/5): P0A0A00 - The interlock circuit of the high-voltage on-board electrical system has an electrical fault. P0A0B00 - The interlock circuit of the high-voltage on-board electrical system has a malfunction. P0A0C00 - The interlock circuit of the high-voltage on-board electrical system has a short circuit to ground. • OBL (N83/11) : P0A0B00 - The interlock circuit of the high-voltage on-board electrical system has a malfunction. P0A0C00 - The interlock circuit of the high-voltage on-board electrical system has a short circuit to ground. Instrument cluster warning messages : Cause • Oxidation in interlock circuit pins of the low voltage connectors in the components • Twisted harness • Harness scratching with the body • Wiring harness chafed/cut at the ECUs • Broken interlock connector • Improperly connected HV connectors • Interlock pins on HV components are bent or deformed Important Note : • In case of interlock failures, the High-voltage component is less likely to cause the issue. Remedy Remedy 1: Interlock loop resistance measurement (Refer attachment "243 Interlock Resistance Measurements.pdf") Remedy 2: Additional check points for interlock issues
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI54.10-P-080004 | Service bulletin | Dec 18, 2025 | 11026830 | PDF, 1,095 KB |
| LI54.10-P-080004 | Service bulletin | Nov 11, 2025 | 11025541 | PDF, 1,280 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 134 complaints with NHTSA since 2015. 104 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Since I purchased this electric vehicle, phone conversations that I place through the car have been broadcast on the external speaker. I brought this to the dealership, they acknowledged the problem, but told me they couldn't help because they didn't have another EQB to compare it to. They told me to contact Mercedes customer service.
2025 Mercedes-Benz EQB · Electrical System · filed with NHTSA May 16, 2026 · ODI 11738301
I am currently leasing a 2024 Mercedes-Benz EQB 250+. The vehicle displayed a warning related to the high-voltage battery system, indicating a potential malfunction and safety risk. I was advised that there may be an issue involving the high-voltage battery that could lead to battery failure and/or an increased risk of fire.
2024 Mercedes-Benz EQB · Electrical System · filed with NHTSA Oct 21, 2026 · ODI 11772721
The contact owns a 2022 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the EV battery warning light was constantly illuminated.
2022 Mercedes-Benz EQB · Electrical System · filed with NHTSA Oct 2, 2026 · ODI 11768519
In depth: 2023 Mercedes-Benz EQB electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group42 other manufacturer communications filed against the Mercedes-Benz EQB under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI47.70-P-079912 | Service bulletin | Sep 29, 2026 | Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The… |
| LI82.60-P-080383 | Service bulletin | Sep 15, 2026 | Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up… |
| LI54.21-P-080326 | Service bulletin | Sep 9, 2026 | Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to th… |
| LI54.65-P-080132 | Service bulletin | Aug 12, 2026 | Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist… |
| LI54.10-P-080880 | Service bulletin | Aug 12, 2026 | Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC lim… |
| LI54.10-P-080881 | Service bulletin | Aug 11, 2026 | Complaint AC and DC charging are not possible. The white LED on the charging inlet completely goes OFF after plugging in the charging cable.… |
| LI46.10-P-078012 | Service bulletin | Jul 17, 2026 | Complaint Hand detection system – malfunction / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist no… |
| LI00.20-P-080703 | Service bulletin | Jun 12, 2026 | Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI54.10-P-080004 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI54.10-P-080004 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI54.10-P-080004 cover?
The manufacturer filed it against 4 model years: 2025 Mercedes-Benz EQB, 2024 Mercedes-Benz EQB, 2023 Mercedes-Benz EQB, 2022 Mercedes-Benz EQB. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.