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Manufacturer communication · Other

Mercedes-Benz bulletin CL - 2025090004

What it saysMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the engine control unit software does not correspond to current production specification. NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a manufacturer communication dated Oct 31, 2025, received Nov 4, 2025, about the electrical system. It names 4 model years (2024–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does An authorized Mercedes-Benz dealer will update the engine control unit software on the affected vehicle.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the engine control unit software does not correspond to current production specification. The affected vehicles could exhibit rough engine running and noticeable vehicle vibrations, and misfire during the catalytic heating phase, resulting in check engine Malfunction Indicator (MIL) Lamp to illuminate. Additionally, it is possible that on-board diagnostics and/or exhaust gas emissions requirements may not be fulfilled. MBUSA will conduct an emission service campaign. An authorized Mercedes-Benz dealer will update the engine control unit software on the affected vehicle.

Kind Other Manufacturer date Oct 31, 2025 Received by NHTSA Nov 4, 2025 Components Electrical System, Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
CL - 2025090004OtherOct 31, 202511024905PDF, 253 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 118 complaints with NHTSA since 2015. 27 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Radiator started leaking in <3000 miles of driving the brand new GLE 580 Mercedes Benz. Twice I got errors in the car that stated check coolant level I could hear liquid moving in the front of the car when I parked it. Once while driving, the AC totally stopped working and on the entire drive, I couldn't feel the cool air.

2025 Mercedes-Benz GLE-Class · Engine · filed with NHTSA Jan 25, 2026 · ODI 11713270

The contact owns a 2025 Mercedes-Benz GLS450 4Matic. The contact stated that while driving at various speeds, a safety feature with a white speed limit sign started flashing on the instrument cluster. The contact stated the flashing was a constant issue. The vehicle was taken to the local dealer several times.

2025 Mercedes-Benz GLS-Class · Electrical System · filed with NHTSA Mar 3, 2026 · ODI 11721777

I noticed that my front tires were showing abnormal wear on the outer edge of both driver and passenger side front tires. I would also hear a loud popping/thumping/grinding noise coming from front tires when I would back up and then have to turn my tires to move the car to leave a parking spot, etc.

2024 Mercedes-Benz GLE-Class · Electrical System · filed with NHTSA May 6, 2026 · ODI 11736114

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

88 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI47.70-P-079912Service bulletinSep 29, 2026Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The…
LI82.60-P-080383Service bulletinSep 15, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up…
NCU - 2026090001Service campaignSep 11, 2026Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the control unit software for…
LI54.71-P-079104Service bulletinSep 11, 2026Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll…
ANN - MY27 XENTRY Comm.OtherSep 11, 2026A solution for the XENTRY and MY27 167 communication issue is now available through addon 26.6.1.33608. If after ensuring you've installed l…
LI54.21-P-080326Service bulletinSep 9, 2026Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to th…
LI82.60-P-079747Service bulletinSep 4, 2026Complaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the…
LI54.65-P-080132Service bulletinAug 12, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz CL - 2025090004 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the CL - 2025090004 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.

Which vehicles does CL - 2025090004 cover?

The manufacturer filed it against 4 model years: 2025 Mercedes-Benz GLE-Class, 2024 Mercedes-Benz GLE-Class, 2025 Mercedes-Benz GLS-Class, 2024 Mercedes-Benz GLS-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.