Mazda bulletin 15-001-24
What it saysSome vehicles may exhibit one or both of following, making the customer uncomfortable with the operation; 1. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Jan 30, 2024, received Feb 1, 2024, about the equipment adaptive/mobility. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some vehicles may exhibit one or both of following, making the customer uncomfortable with the operation; 1. Sometimes the steering assist feeling by the Emergency Lane Keeping may be stronger than expected while driving at 37 mph 60 km/h) (or faster. 2.The Smart Brake Support may operate unexpectedly when parking in reverse under certain conditions, mainly while driving at 1.2 mph ( 2 km/h) to 9.3 mph (15 km/h) on flat ground in reverse and vehicle(s) etc. are present around the parking space. 3. While driving on a curved road condition with the MRCC activated, a vehicle in the right or left lane may be detected as an ahead vehicle and the MRCC unexpectedly reduces vehicle speed. This is caused by: 1. There was some room to refine the engineering for a better steering feel. 2.Too sensitive detection of vehicles or objects while in reverse and backing up. To eliminate this concern, the control software of the Vehicle Control Module (VCM) has been modified.
Trouble codes it names: P2610 all 1 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 15-001-24 | Service bulletin | Jan 30, 2024 | 10249506 | PDF, 204 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 5555-67-560 | — | — |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 465 complaints with NHTSA since 2015. 212 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Mazda CX-90. The contact received notification of NHTSA Campaign Number: 24V022000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 Mazda CX-90 · Steering · filed with NHTSA Feb 9, 2024 · ODI 11571072
In depth: 2024 Mazda CX-90 steering problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment adaptive/mobility
Source: same model, same component group11 other manufacturer communications filed against the Mazda CX-90 under the same component group (equipment adaptive/mobility), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-020-24a | Service bulletin | Apr 23, 2024 | The CX-70 and CX-90 have new and revised features that are different from previous models and may be difficult to understand. This Service A… |
| SA-007-24a | Service bulletin | Apr 2, 2024 | This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By… |
| SA-006-24 | Service bulletin | Feb 1, 2024 | Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. |
| SSPD1e | Service bulletin | Dec 27, 2023 | SSPD1 - 2024 CX-90 (All) - Side Radar Smart Brake Concern: On certain CX-90 vehicles, while driving near any objects with high reflection in… |
| SSPD1-D4c | Service bulletin | Dec 13, 2023 | RECALL 6223J, 6323J, SSPD1, SSPD2, SSPD3, SSPD4 - MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING. |
| SSPD1-D4b | Service bulletin | Nov 17, 2023 | RECALL 6223J, 6323J, SSPD1, SSPD2, SSPD3, SSPD4 - MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING. |
| 16-009-23 | Service bulletin | Sep 20, 2023 | Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA11_10010).… |
| SA-052-23 | Service bulletin | Sep 11, 2023 | Some customers may experience any of the following: Multiple Warning Lights On Infotainment center display blank Engine no start unless t… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 15-001-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 15-001-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does 15-001-24 cover?
The manufacturer filed it against 1 model year: 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 25 Nov 2023 — the build date is on the certification label in the driver’s door jamb.