Maserati service campaign RAPID UPDATE 792
What it saysCertain Maserati vehicles are involved in a Rapid Update to update the AGSM (Automatic Gearbox Shifter Module) software. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service campaign dated Jun 24, 2025, received Jun 30, 2025, about the power train — 1 document under this number: MAS004774 RU 25-17. It names 9 model years (2023–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain Maserati vehicles are involved in a Rapid Update to update the AGSM (Automatic Gearbox Shifter Module) software. Models affected: Grecale (M182) - MY23 MY24 MY25 GranTurismo (M189) GranCabrio (M190) - MY24 MY25 The software update is intended to optimize the sensitivity of the PRND controls, preventing potential issues where the desired gear may not engage without repeated button presses. The updated software ensures a more precise and immediate response from the gear selection system.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS004774 RU 25-17 | Service campaign | Jun 24, 2025 | 11019855 | PDF, 231 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Maserati Nuova Grancabrio; 2025 Maserati Nuova Grancabrio.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 15 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group8 other manufacturer communications filed against these Maserati models under the same component group (power train), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| MAS004705_A MTB 26-13 | Other | Jul 1, 2026 | Grecale Driveshaft Flex Disc Characteristics This Technical bulletin serves as a guide and provides info regarding wear characteristics of t… |
| MAS004825 DS 25-23 | Other | Jul 30, 2025 | This bulletin provides guidance for diagnosing and resolving a knocking noise from the turbocharger area on Grecale MHEV vehicles. If resol… |
| MAS004668 CSN 24-03 | Service bulletin | Apr 2, 2025 | Certain Maserati GranTurismo (M189) MY25 listed in MODISCS+ are involved in a Customer Service Notification (CSN) to verify the correct amo… |
| MAS004649 MTB 25-12 | Other | Apr 1, 2025 | Special tool (P/N 900029716) for inserting oil seals into the gearbox. |
| MAS004235 BOL 24-25 | Other | Jun 6, 2024 | This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible Axle shaft noise. |
| MAS003770 | Service bulletin | Oct 18, 2023 | Rapid Update 667 to check the gearbox wiring of the automatic transmission on MHEV vehicles |
| MAS003789 | Service bulletin | Oct 12, 2023 | Rapid Update 671 related to four point nut tightening torque check for Grecale MHEV - 48V system |
| MAS003516 | Service bulletin | Jul 31, 2023 | Rapid Update 610 to check the operating function of the power tilt/telescopic feature of the steering column. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati RAPID UPDATE 792 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the RAPID UPDATE 792 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does RAPID UPDATE 792 cover?
The manufacturer filed it against 9 model years: 2024 Maserati GranTurismo, 2025 Maserati Grancabrio, 2024 Maserati Grancabrio, 2025 Maserati Granturismo, 2025 Maserati Grecale, 2024 Maserati Grecale and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.