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Manufacturer communication · Other

Maserati bulletin MAS004673 DS 25-09

What it saysGranTurismo, GranCabrio: Air Suspension System Diagnosis This Technical bulletin serves as a guide and provides additional diagnostic info for possible Air suspension issues on GranTurismo and GranCabrio equipped… NHTSA’s full summary ↓

Maserati filed this with NHTSA as a manufacturer communication dated Apr 4, 2025, received Apr 24, 2025, about the suspension. It names 9 model years (2023–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

GranTurismo, GranCabrio: Air Suspension System Diagnosis This Technical bulletin serves as a guide and provides additional diagnostic info for possible Air suspension issues on GranTurismo and GranCabrio equipped with Air Suspension System. All Air Suspension concerns require a BOL to be opened with the included checklist attached (last page). ATTENTION! This bulletin supersedes MAS004471 RU 25-09 released on December 17, 2024. This bulletin has been updated with new diagnostic info. Please discard/remove all copies of the previous

Kind Other Manufacturer date Apr 4, 2025 Received by NHTSA Apr 24, 2025 Components Suspension Supersedes MAS004471 (no filing at NHTSA under that number)

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS004673 DS 25-09OtherApr 4, 202511017187PDF, 1,384 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2023 Maserati Granturismo; 2024 Maserati Nuova Grancabrio; 2025 Maserati Nuova Grancabrio; 2024 Maserati Nuova Granturismo; 2025 Maserati Nuova Granturismo.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 2 complaints with NHTSA since 2015. 1 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2024 Maserati GranTurismo. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly and aggressively pulled to the right while the contact was in the middle lane. There were no warning lights illuminated.

2024 Maserati GranTurismo · Suspension · filed with NHTSA Feb 24, 2026 · ODI 11720130

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

13 other manufacturer communications filed against these Maserati models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Maserati list.

NumberKindDatedNHTSA’s summary
MAS004990 MTB 25-46OtherDec 24, 2025This bulletin provides updated information regarding the serviceability of the transfer case flange kit for Grecale, GranTurismo, and GranC…
MAS004931 MTB 25-38OtherOct 30, 2025This bulletin provides guidance to the authorized service network regarding a specific repair procedure applicable to the front axle transf…
MAS004834 DS 25-27OtherAug 5, 2025This document outlines the correct diagnostic and evaluation procedure when oil traces or leakage are observed on front or rear shock absor…
RAPID UPDATE #658 669 684 712Service campaignFeb 3, 2025Maserati Granturismo – Air Springs Replacement Important note on spare parts. As recently communicated in Rapid Update #658 669 684 712 reg…
MAS004471 MTB 24-39OtherDec 17, 2024This Technical bulletin serves as a guide and provides additional diagnostic info for possible Air suspension issues on GranTurismo and som…
MAS004419 MTB 24-35OtherOct 31, 2024This technical bulletin provides guidance and additional information on normal shock absorber operations that are often mistakenly identifi…
MAS004068 MTB 24-19OtherMay 1, 2024The Maserati Grecale and New Granturismo offer an air suspension system…
MAS004104Service bulletinMar 26, 2024Rapid Update 658 669 684 GranTurismo with new part numbers with the newly introduced aluminum-type design shock absorbers

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati MAS004673 DS 25-09 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the MAS004673 DS 25-09 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does MAS004673 DS 25-09 cover?

The manufacturer filed it against 9 model years: 2024 Maserati GranTurismo, 2025 Maserati Grancabrio, 2024 Maserati Grancabrio, 2025 Maserati Granturismo, 2023 Maserati Granturismo, 2024 Maserati Nuova Grancabrio and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.