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Federal filingsHome›Bulletins›Lincoln› SSM 55229
Manufacturer communication · Service bulletin

Lincoln bulletin SSM 55229

What it saysSome 2025-2027 Navigator vehicles equipped with a second row floor console may experience a sliding cover over the cup holders that has become separated. NHTSA’s full summary ↓

Lincoln filed this with NHTSA as a service bulletin dated Oct 8, 2026, received Oct 13, 2026, about the structure. It names 3 model years (2025–2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2025-2027 Navigator vehicles equipped with a second row floor console may experience a sliding cover over the cup holders that has become separated. Engineering is aware of this condition and is investigating a service solution that will enhance the performance of the cup holder slider. This solution is expected to be available by the end of Q1 2027. If the customer is not willing to wait for the enhanced service solution, replacement of the second row floor console cup holder assembly is acceptable. Note that the replacement of the cup holder assembly will have similar performance attributes for the slider as the original cup holder assembly that is being replaced. Should the customer choose to wait for the enhanced service solution, schedule an appointment with the customer when the repair is made available in Q1 2027. Monitor Professional Technician System (PTS) for updates.

Kind Service bulletin Manufacturer date Oct 8, 2026 Received by NHTSA Oct 13, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 55229Service bulletinOct 8, 202611038442PDF, 64 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 13 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

30 other manufacturer communications filed against the Lincoln Navigator under the same component group (structure), newest first. The eight newest are listed; the rest are on the Lincoln list.

NumberKindDatedNHTSA’s summary
SSM 55168Service bulletinSep 14, 2026Some 2027 Expedition/Navigator vehicles equipped with power running boards may exhibit an intermittent condition where the power running boa…
SSM 55107Service bulletinAug 20, 2026Some 2027 Expedition/Navigator vehicles equipped with power running boards may exhibit an intermittent condition where the power running boa…
26B11OtherJun 5, 2026Certain 2025 Model Year Expedition and Navigator Vehicles Front and Rear Door Paint Correction and Upper Moulding Isolator Installation
SSM 54800Service bulletinMay 5, 2026Some 2025-2026 Explorer/Aviator and 2026 Expedition/Navigator vehicles may exhibit an intermittent inoperative remote start feature using ei…
TSB 26-2190Service bulletinApr 23, 2026This bulletin supersedes 26-2154 to update the labor operation numbers. Some of the vehicles listed in the Model statement above may exhibit…
TSB 26-2178Service bulletinApr 17, 2026Some of the vehicles listed in the Model statement above may exhibit one or both sides of the front bumper lower cover becoming detached. Th…
PDM -26.21.5Over-the-air updateApr 17, 2026Quality improvements include: -Prevents window bounce backs after using the one touch up feature
TSB 26-2154Service bulletinApr 9, 2026Some of the vehicles listed in the Model statement above may exhibit a concern where both the liftgate and tailgate open when commanded by t…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lincoln SSM 55229 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 55229 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 55229 cover?

The manufacturer filed it against 3 model years: 2027 Lincoln Navigator, 2026 Lincoln Navigator, 2025 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.