Ford bulletin SSM 55107
What it saysSome 2027 Expedition/Navigator vehicles equipped with power running boards may exhibit an intermittent condition where the power running boards are unable to deploy or retract when entering or exiting the vehicle… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Aug 20, 2026, received Sep 1, 2026, about the structure. It names 2 model years across Ford and Lincoln (2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2027 Expedition/Navigator vehicles equipped with power running boards may exhibit an intermittent condition where the power running boards are unable to deploy or retract when entering or exiting the vehicle with a "Power Running Board Fault" message in the instrument panel cluster (IPC). This may be due to the software in the driver front seat module (DSM). Replacing components and reprogramming software will not resolve this issue. Inform customers that engineering is currently working on a software solution for this condition that is expected to be available by Q4 2026. If a vehicle comes in for this condition, inform the customer that powering the vehicle off for 5 minutes with all of the doors closed will temporarily restore operation of the power running boards. Once available, software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by November 2026. Monitor Professional Technician System (PTS) for additional information and
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 55107 | Service bulletin | Aug 20, 2026 | 11036520 | PDF, 71 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themFord 1 model year
Lincoln 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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More bulletins about the structure
Source: same model, same component group24 other manufacturer communications filed against these Ford models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55229 | Service bulletin | Oct 8, 2026 | Some 2025-2027 Navigator vehicles equipped with a second row floor console may experience a sliding cover over the cup holders that has beco… |
| 26B11 | Other | Jun 5, 2026 | Certain 2025 Model Year Expedition and Navigator Vehicles Front and Rear Door Paint Correction and Upper Moulding Isolator Installation |
| PDM-26.21.5 | Over-the-air update | May 12, 2026 | Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| DDM-26.21.5 | Over-the-air update | May 5, 2026 | "Quality improvements include: -Prevents window bounce backs after using the one touch up feature" |
| TSB 26-2178 | Service bulletin | Apr 17, 2026 | Some of the vehicles listed in the Model statement above may exhibit one or both sides of the front bumper lower cover becoming detached. Th… |
| TSB 26-2154 | Service bulletin | Apr 9, 2026 | Some of the vehicles listed in the Model statement above may exhibit a concern where both the liftgate and tailgate open when commanded by t… |
| BCM-26.230.0 | Over-the-air update | Apr 2, 2026 | Quality improvements include: -Addresses instances where the rear right hand door may fail to unlock when using the passive entry feature |
| BCM-26.230.0 | Over-the-air update | Apr 1, 2026 | Quality improvements include: -Addresses instances where the rear right hand door may fail to unlock when using the passive entry feature |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 55107 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 55107 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 55107 cover?
The manufacturer filed it against 2 model years across 2 brands (Ford and Lincoln): 2027 Ford Expedition, 2027 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.