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Manufacturer communication · Service bulletin

Lexus bulletin L-SB-0004-22

What it saysTSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. NHTSA’s full summary ↓

Lexus filed this with NHTSA as a service bulletin dated Feb 24, 2022, received Mar 14, 2022, about the air bags. It names 94 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

Kind Service bulletin Manufacturer date Feb 24, 2022 Received by NHTSA Mar 14, 2022 Components Air Bags

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
L-SB-0004-22Service bulletinFeb 24, 202210209023not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 34 more on this site: 2022 Lexus LX, 2021 Lexus LX, 2020 Lexus LX, 2019 Lexus LX, 2018 Lexus LX, 2017 Lexus LX, 2016 Lexus LX, 2022 Lexus NX, 2021 Lexus NX, 2020 Lexus NX, 2019 Lexus NX, 2018 Lexus NX, 2017 Lexus NX, 2016 Lexus NX, 2022 Lexus RC, 2021 Lexus RC, 2020 Lexus RC, 2019 Lexus RC, 2018 Lexus RC, 2017 Lexus RC, 2016 Lexus RC, 2017 Lexus RC F, 2016 Lexus RC F, 2022 Lexus RX, 2021 Lexus RX, 2020 Lexus RX, 2019 Lexus RX, 2018 Lexus RX, 2017 Lexus RX, 2016 Lexus RX, 2022 Lexus UX, 2021 Lexus UX, 2020 Lexus UX, 2019 Lexus UX.

Also filed against model years this site has no page for: 2018 Lexus CT Hybrid; 2019 Lexus CT Hybrid; 2018 Lexus GS 200T; 2019 Lexus GS 200T; 2016 Lexus GS300; 2017 Lexus GS300; 2020 Lexus GS300; 2016 Lexus GS460; 2017 Lexus GS460; 2019 Lexus GS460; 2016 Lexus HS 250 Hybrid; 2017 Lexus HS 250 Hybrid; 2016 Lexus IS 250; 2017 Lexus IS 250; 2016 Lexus IS 250C; 2017 Lexus IS 250C; 2016 Lexus IS F; 2017 Lexus IS F; 2018 Lexus IS F; 2017 Lexus LS600H.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Lexus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 74 model years this bulletin names have filed 1,147 complaints with NHTSA since 2015. 147 of them name Air Bags — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

As I was traveling eastbound going 55MPH, a car pulled out in front of me from a parking lot and hit my car in the front passenger side. The impact caused my car to go over both eastbound lanes, the median, both westbound lanes, down a hill, and headfirst into a fence. All passenger side airbags deployed, but my driver airbag did not.

2016 Lexus NX · Air Bags · filed with NHTSA Sep 21, 2022 · ODI 11485601

I am writing to demand a recall for a widespread and well-documented defect involving the sunroof drain lines in the Lexus GX460. Owners across multiple model years report that these drains frequently clog, disconnect, or deteriorate, resulting in severe water intrusion into the cabin. This defect is more than an inconvenience.

2018 Lexus GX · Air Bags · filed with NHTSA Sep 25, 2025 · ODI 11689659

The contact owns a 2021 Lexus RX450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

2021 Lexus RX · Air Bags · filed with NHTSA Nov 4, 2024 · ODI 11623471

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the air bags

Source: same model, same component group

2 other manufacturer communications filed against these Lexus models under the same component group (air bags), newest first.

NumberKindDatedNHTSA’s summary
23LC01 NX LSS+ DService bulletinOct 24, 2023DP:The subject vehicles are equipped with Lexus Safety Sense + (LSS+) which consists of several driving assist features, including pre-colli…
LSB002623Service bulletinAug 28, 2023TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct p…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lexus L-SB-0004-22 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the L-SB-0004-22 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does L-SB-0004-22 cover?

The manufacturer filed it against 94 model years: 2017 Lexus CT, 2016 Lexus CT, 2022 Lexus ES, 2021 Lexus ES, 2020 Lexus ES, 2019 Lexus ES and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.