Land Rover bulletin SFCC_SEP2023_16
What it saysOn certain 2023 model year Range Rover and Range Rover Sport Plug-in Hybrid Electric Vehicle (PHEV) vehicles, the battery heater coolant hoses may have been incorrectly installed. NHTSA’s full summary ↓
Land Rover filed this with NHTSA as a service bulletin dated Sep 22, 2023, received Oct 6, 2023, about the equipment. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationOn certain 2023 model year Range Rover and Range Rover Sport Plug-in Hybrid Electric Vehicle (PHEV) vehicles, the battery heater coolant hoses may have been incorrectly installed.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SFCC_SEP2023_16 | Service bulletin | Sep 22, 2023 | 10243671 | PDF, 34 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 58 complaints with NHTSA since 2015. 21 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Land Rover Range Rover Velar. The contact stated that while attempting to reverse, the steering wheel became inoperable. The steering wheel became very stiff and was difficult to turn. The ADAS and power steering warning lights were illuminated.
2023 Land Rover Range Rover · Electrical System · filed with NHTSA Sep 8, 2026 · ODI 11762729
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group35 other manufacturer communications filed against the Land Rover Range Rover under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Land Rover list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N811-RANGE ROVER | Service bulletin | Apr 19, 2024 | A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State o… |
| SFCC_APR2024_50 | Service bulletin | Apr 15, 2024 | A customer may report lack of airflow from the face vents and or a whistle type noise from the defroster vent area. |
| SFCC_MAR2024_70 | Service bulletin | Mar 22, 2024 | A creaking type noise from the roof area is heard while driving. |
| SFCC_FEB2024_32 | Service bulletin | Feb 9, 2024 | Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible. |
| SFCC_JAN2024_38 | Service bulletin | Jan 12, 2024 | Customer may report an active SOTA campaign which fails to complete download or install |
| SFCC_JAN2024_22 | Service bulletin | Jan 12, 2024 | The front driveshaft may not be fully engaged to the front differential |
| SFCC_DEC2023_32 | Service bulletin | Dec 20, 2023 | Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false resul… |
| N846v2 | Service bulletin | Nov 22, 2023 | Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Land Rover, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Land Rover SFCC_SEP2023_16 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SFCC_SEP2023_16 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SFCC_SEP2023_16 cover?
The manufacturer filed it against 1 model year: 2023 Land Rover Range Rover. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.