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Manufacturer communication · Warranty extension

Kia warranty extension WTY042

What it saysCAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all… NHTSA’s full summary ↓

Kia filed this with NHTSA as a warranty extension dated Mar 26, 2026, received Apr 1, 2026, about the electrical system — 6 documents under this number: WTY042_OWNR, WTY042_TSB, WTY042_REIMB, WTY042_QA and 2 more. It names 5 model years (2021–2025). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Coverage 10 years or 120,000 miles, whichever comes first “…assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service.”

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

2021-2025 Sorento (MQ4a) 10 Sep 2020 – 3 Jun 2025 “2021-2025 Sorento (MQ4a) September 10, 2020 to June 3, 2025”
2021-2025 Sorento Hybrid (MQ4 HEV) 2 Sep 2020 – 24 Jan 2025 “2021-2025 Sorento Hybrid (MQ4 HEV) September 2, 2020 to January 24, 2025”
2022-2025 Sorento Plug-in Hybrid (MQ4 29 Jun 2021 – 20 Jan 2025 “2022-2025 Sorento Plug-in Hybrid (MQ4 PHEV) June 29, 2021 to January 20, 2025”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition on 2021-2025 MY Sorento vehicles manufactured from September 10, 2020, through June 3, 2025, 2021-2025 MY Sorento Hybrid (HEV) vehicles manufactured from September 2, 2020, through January 24, 2025, and 2022-2025 MY Sorento Plug-In Hybrid (PHEV) vehicles manufactured from June 29, 2021, through January 20, 2025.

Trouble codes it names: P2500 all 1 read from the document itself; NHTSA’s summary names none

One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Manufacturer campaign id WTY042 Kind Warranty extension (also filed as Service bulletin) Manufacturer date Mar 26, 2026 Received by NHTSA Apr 1, 2026 Components Electrical System First dated Mar 24, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
WTY042_OWNRWarranty extensionMar 26, 202611030386PDF, 115 KB
WTY042_TSBService bulletinMar 24, 202611030389PDF, 662 KB
WTY042_REIMBWarranty extensionMar 24, 202611030388PDF, 154 KB
WTY042_QAWarranty extensionMar 24, 202611030387PDF, 79 KB
WTY042_DPSMWarranty extensionMar 24, 202611030385PDF, 141 KB
WTY042_DPWarranty extensionMar 24, 202611030383PDF, 134 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 860 complaints with NHTSA since 2015. 194 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

While driving my 2023 Sorento plug-in hybrid a msg appeared that Charging Stopped Check Cable. When you stop the car and try to drive it will not go into any gear, msg says Shifting Conditions Not Met and Unplug Vehicle to Start and the wheels are locked up (E-brake) and needs a tow truck with dollies in order to load.

2023 Kia Sorento · Electrical System · filed with NHTSA Dec 3, 2025 · ODI 11702648

I am writing to report a safety concern with my 2025 Kia Sorento plug-in hybrid. On multiple occasions, after starting the vehicle, the instrument panel appears normal, but the vehicle does not enter the ready state. The ready indicator does not illuminate and the vehicle will not shift into drive or reverse.

2025 Kia Sorento · Electrical System · filed with NHTSA Aug 8, 2026 · ODI 11755646

On XXX, during a 13 hour return trip from , while traveling at speeds of approximately 80 mph on the interstate in mountainous terrain with my family in the vehicle, the instrument cluster displayed a message instructing me to stop driving and take the vehicle to service due to a battery problem.

2022 Kia Sorento · Electrical System · filed with NHTSA Sep 4, 2026 · ODI 11762127

In depth: 2021 Kia Sorento electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

46 other manufacturer communications filed against the Kia Sorento under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
SA656Service bulletinSep 28, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT VIEW CAMERA REPLACEMENT (SA656) - This bulletin provides information to replace the front…
SC330Service campaignSep 25, 2026TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides information to repair…
TSB_CLI049_R2Service bulletinAug 28, 2026TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. N…
ELE413Over-the-air updateJun 18, 2026RELEASE NOTES: OVER-THE-AIR: SOFWARE UPDATE FOR DATA CONNECTIVITY (ELE413) - This Over-the-Air (OTA) software update is designed to update t…
TSB_ELE422Service bulletinMay 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc…
TSB_ELE417Service bulletinApr 14, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infot…
TSB_ELE394Service bulletinMar 26, 2026TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated…
TSB_ELE413Service bulletinMar 20, 2026TECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia WTY042 a recall?

No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WTY042 repair free?

A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does WTY042 cover?

The manufacturer filed it against 5 model years: 2025 Kia Sorento, 2024 Kia Sorento, 2023 Kia Sorento, 2022 Kia Sorento, 2021 Kia Sorento. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2021-2025 Sorento (MQ4a): built 10 Sep 2020 – 3 Jun 2025; 2021-2025 Sorento Hybrid (MQ4 HEV): built 2 Sep 2020 – 24 Jan 2025; 2022-2025 Sorento Plug-in Hybrid (MQ4: built 29 Jun 2021 – 20 Jan 2025 — the build date is on the certification label in the driver’s door jamb.