Jeep bulletin S2523000054
What it saysIntermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jun 7, 2025, received Jun 11, 2025, about the lane departure. It names 13 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationIntermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2523000054 | Service bulletin | Jun 7, 2025 | 11019450 | PDF, 180 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 13 model years this bulletin names have filed 2,577 complaints with NHTSA since 2015. 176 of them name Steering, Lane Departure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Jeep Grand Cherokee, the 19 owners who gave an odometer reading for Steering reported it at a median of 25,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
2022 Jeep Grand Wagoneer Series II. THIA WHOLE VEHICLE IS A DEATH TRAP!! Since owning this vehicle it's been one issue after another with one dealership visit "repair" after another. With each repair the vehicle gets worse and the problems aren't fixed. My vehicle has been in & our of service over 20 times in the passed year.
2022 Jeep Grand Wagoneer · Steering · filed with NHTSA Oct 6, 2023
My car recently hit 10k miles. We had a safe trip to Florida the week before no issues or signs of any issue. Two days ago I take my son to the pool at my mother in laws house and go to visit my parents and when I start to leave and pull out of the driveway my car stops and my steering wheel won’t turn but a certain amount.
2023 Jeep Wagoneer · Steering · filed with NHTSA May 10, 2024
May 16,2025 my power steering light came on. I checked the fluid, and when I turned it back on it was gone. The next day, I started driving all my safety lights in dash & mirrors came on. When I pulled into my kids school it made a strange noise. I then drove right across the street to Lees tires.
2021 Jeep Grand Cherokee · Steering · filed with NHTSA May 16, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the lane departure
Source: same model, same component group4 other manufacturer communications filed against these Jeep models under the same component group (lane departure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 111785 | Service bulletin | Jun 1, 2026 | MODULE - CENTRAL ADAS DECISION and DRIVER MONITORING |
| S2623000024 | Service bulletin | Apr 10, 2026 | U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM). |
| 08-100-25 | Service bulletin | Apr 4, 2025 | "Blind Spot Monitoring System Warning On Customer may experience the following: ● Blind Spot System Off/Service Blind Spot System/Blind Spot… |
| S2408000112 | Service bulletin | Oct 4, 2024 | Blind Spot Warning Message Displayed on the Cluster |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep S2523000054 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2523000054 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2523000054 cover?
The manufacturer filed it against 13 model years: 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee, 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2021 Jeep Grand Cherokee, 2025 Jeep Grand Wagoneer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.