Stellantis bulletin S2408000043
What it saysPower Liftgate Responds Erratically to Operational Commands After Service Procedures NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated May 2, 2024, received Jun 4, 2024, about the electrical system. It names 6 model years across Jeep and Dodge (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Dodge.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPower Liftgate Responds Erratically to Operational Commands After Service Procedures
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2408000043 | Service bulletin | May 2, 2024 | 11000843 | PDF, 125 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themJeep 3 model years
Dodge 3 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 1,529 complaints with NHTSA since 2015. 633 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Jeep Grand Cherokee, the 32 owners who gave an odometer reading for Electrical System reported it at a median of 18,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable)…
2022 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 4, 2025 · ODI 11678139
Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude.
2024 Jeep Grand Cherokee · Structure · filed with NHTSA Feb 19, 2026 · ODI 11719003
Generally, for the entire time we've owned the car, it has ongoing and systemic electronics malfunctions. This ranges from the car slamming on its own brakes while driving to systems not working to the seat shifting on its own while driving to false positives in the NAV system, etc.
2023 Jeep Grand Cherokee · Electrical System · filed with NHTSA Jul 9, 2025 · ODI 11672312
In depth: 2024 Jeep Grand Cherokee electrical problems → · 2023 Jeep Grand Cherokee electrical problems → · 2022 Jeep Grand Cherokee electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group345 other manufacturer communications filed against these Stellantis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ID-26-39 | Warranty extension | Oct 21, 2026 | ID-26-39 (XE2) Liftgate Tail Lamp Assembly - Select 2018 - 2024 Dodge Durango (WD) |
| D-26-19 | Warranty extension | Oct 21, 2026 | D-26-19 (XE2) Liftgate Tail Lamp Assembly - Select 2018 - 2024 Dodge Durango (WD) |
| 08-384-26 | Service bulletin | Oct 20, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 08-382-26 | Service bulletin | Oct 20, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 08-381-26 | Service bulletin | Oct 17, 2026 | Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and o… |
| 08-380-26 | Service bulletin | Oct 17, 2026 | Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and o… |
| 08-379-26 | Service bulletin | Oct 17, 2026 | Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and o… |
| 9100942 | Service bulletin | Oct 15, 2026 | FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep and Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2408000043 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2408000043 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2408000043 cover?
The manufacturer filed it against 6 model years across 2 brands (Jeep and Dodge): 2024 Dodge Durango, 2023 Dodge Durango, 2022 Dodge Durango, 2024 Jeep Grand Cherokee, 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.