Jeep bulletin S2319000004
What it saysBuzz, Squeak Or Rattle (BSR) From Steering Wheel Area While Turning. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jun 5, 2023, received Aug 21, 2023, about the equipment. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationBuzz, Squeak Or Rattle (BSR) From Steering Wheel Area While Turning.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2319000004 | Service bulletin | Jun 5, 2023 | 10240995 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,604 complaints with NHTSA since 2015. 122 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Jeep Grand Cherokee, the 19 owners who gave an odometer reading for Steering reported it at a median of 25,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
May 16,2025 my power steering light came on. I checked the fluid, and when I turned it back on it was gone. The next day, I started driving all my safety lights in dash & mirrors came on. When I pulled into my kids school it made a strange noise. I then drove right across the street to Lees tires.
2021 Jeep Grand Cherokee · Steering · filed with NHTSA May 16, 2025 · ODI 11661515
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that upon starting the vehicle, several unknown warning lights illuminated. The contact turned off the vehicle. The contact restarted the vehicle and shifted into reverse(R) and the steering wheel seized.
2022 Jeep Grand Cherokee · Steering · filed with NHTSA Jul 7, 2025 · ODI 11671723
In depth: 2023 Jeep Grand Cherokee steering problems → · 2022 Jeep Grand Cherokee steering problems → · 2021 Jeep Grand Cherokee steering problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group34 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2318000005 | Service bulletin | Dec 5, 2025 | The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And… |
| S238A000026 | Service bulletin | May 3, 2024 | "Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times" |
| 9100287 | Service bulletin | Jan 18, 2024 | Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WIT… |
| 0800624A | Service bulletin | Jan 17, 2024 | Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot aft… |
| S248A000001 | Service bulletin | Jan 13, 2024 | SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
| 0801224 | Service bulletin | Jan 9, 2024 | Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumi… |
| 9100276 | Service bulletin | Nov 17, 2023 | Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with… |
| 0804623B | Service bulletin | Nov 15, 2023 | R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble C… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep S2319000004 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2319000004 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2319000004 cover?
The manufacturer filed it against 3 model years: 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2021 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.