Stellantis bulletin 91890
What it saysFCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Jun 28, 2023, received Aug 21, 2023, about the equipment. It names 10 model years across Jeep and Ram (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 91890 | Service bulletin | Jun 28, 2023 | 10241050 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themJeep 5 model years
Ram 5 model years
Also filed against model years this site has no page for: 2023 Ram 4500; 2023 Ram 5500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 2,033 complaints with NHTSA since 2015. 983 of them name Electrical System, Equipment — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Jeep Wrangler, the 64 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 Jeep Wrangler · Electrical System · filed with NHTSA Feb 7, 2025 · ODI 11641357
The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the seat belt was securely buckled.
2023 Ram 3500 · Electrical System · filed with NHTSA Jun 25, 2026 · ODI 11746488
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams.
2023 Ram 1500 · Electrical System · filed with NHTSA Oct 8, 2023 · ODI 11548935
In depth: 2023 Jeep Grand Cherokee electrical problems → · 2023 Jeep Wagoneer electrical problems → · 2024 Jeep Wrangler electrical problems → · 2023 Ram 1500 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group69 other manufacturer communications filed against these Stellantis models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100203 | Service bulletin | Mar 18, 2026 | Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please… |
| S2318000005 | Service bulletin | Dec 5, 2025 | The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And… |
| S238A000026 | Service bulletin | May 3, 2024 | "Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times" |
| 9100301 | Service bulletin | Jan 30, 2024 | UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please… |
| S238A000028 | Service bulletin | Jan 26, 2024 | Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently |
| 0802324 | Service bulletin | Jan 18, 2024 | Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in.… |
| 9100287 | Service bulletin | Jan 18, 2024 | Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WIT… |
| 0800624A | Service bulletin | Jan 17, 2024 | Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot aft… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep and Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 91890 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 91890 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 91890 cover?
The manufacturer filed it against 10 model years across 2 brands (Jeep and Ram): 2024 Jeep Gladiator, 2023 Jeep Grand Cherokee, 2023 Jeep Grand Wagoneer, 2023 Jeep Wagoneer, 2024 Jeep Wrangler, 2023 Ram 1500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.