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Manufacturer communication · Service bulletin

Jeep bulletin 9100755

What it saysAny 2021-2022MY WL that has the right power liftgate anti-pinch sensor or power liftgate module(PLGM) replaced, both components need to be replaced as a pair. NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Jan 26, 2026, received Feb 4, 2026, about the structure. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Any 2021-2022MY WL that has the right power liftgate anti-pinch sensor or power liftgate module(PLGM) replaced, both components need to be replaced as a pair.

Kind Service bulletin Manufacturer date Jan 26, 2026 Received by NHTSA Feb 4, 2026 Components Structure, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100755Service bulletinJan 26, 202611028251PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 1,003 complaints with NHTSA since 2015. 351 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2022 Jeep Grand Cherokee, the 18 owners who gave an odometer reading for Electrical System reported it at a median of 20,900 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable)…

2022 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 4, 2025 · ODI 11678139

My vehicle was experiencing the exact same HVAC/AC issues described in Customer Satisfaction Notification Z33 for the 2021 Jeep Grand Cherokee L. Although the campaign specifically lists my make, model, and year, Stellantis claims my VIN is not covered.

2021 Jeep Grand Cherokee · Electrical System · filed with NHTSA Jun 20, 2025 · ODI 11668070

In depth: 2022 Jeep Grand Cherokee electrical problems → · 2021 Jeep Grand Cherokee electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

63 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
115211Service bulletinOct 14, 2026HEADLAMP
115210Service bulletinOct 14, 2026HEADLAMP
114946Warranty extensionSep 30, 2026FCA Caribbean Warranty Newsletter – Volume 12, Issue 7
114937Warranty extensionSep 30, 2026Warranty Newsletter – Volume 12, Issue 7
114721Service bulletinSep 23, 2026APPLIQUE - FRONT DOOR
23-041-26Service bulletinSep 3, 2026Missing All Weather Floor Mats Customers may comment on the following: SYMPTOM: ● Missing all weather floor mats This bulletin involves inst…
9100889Service bulletinAug 28, 2026SEAL, Sunroof, Interior Prior to replacing this part, please ensure the repair is due to issues other than water leaks. This seal is exclusi…
9100345Service bulletinAug 26, 2026"Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to col…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 9100755 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100755 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 9100755 cover?

The manufacturer filed it against 2 model years: 2022 Jeep Grand Cherokee, 2021 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.