Jeep bulletin 9100345
What it says"Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Aug 26, 2026, received Jun 7, 2024, about the structure — 2 documents under this number. It names 6 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system."
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100345 | Service bulletin | Aug 26, 2026 | 11036761 | |
| 9100345 | Service bulletin | May 23, 2024 | 11001193 | PDF, 57 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 1,220 complaints with NHTSA since 2015.
Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude.
2024 Jeep Grand Cherokee · Structure · filed with NHTSA Feb 19, 2026 · ODI 11719003
The contact owns a 2024 Jeep Grand Wagoneer L. The contact stated that while driving at an undisclosed speed, the rear passenger's side window trim was flapping and had partially detached. Additionally, there was an unknown rear seat belt message displayed while starting and driving the vehicle.
2024 Jeep Grand Wagoneer · Structure · filed with NHTSA Aug 18, 2026 · ODI 11757764
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group124 other manufacturer communications filed against these Jeep models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 115211 | Service bulletin | Oct 14, 2026 | HEADLAMP |
| 115210 | Service bulletin | Oct 14, 2026 | HEADLAMP |
| 9100929 | Service bulletin | Oct 12, 2026 | Before submitting a claim for clogged drain tubes, please follow the approved service procedure. Clean the sunroof tracks and inspect the dr… |
| 114946 | Warranty extension | Sep 30, 2026 | FCA Caribbean Warranty Newsletter – Volume 12, Issue 7 |
| 114937 | Warranty extension | Sep 30, 2026 | Warranty Newsletter – Volume 12, Issue 7 |
| 114721 | Service bulletin | Sep 23, 2026 | APPLIQUE - FRONT DOOR |
| 114509 | Service bulletin | Sep 14, 2026 | RAIL KIT – LUGGAGE AND REMOVABLE |
| 114508 | Service bulletin | Sep 14, 2026 | RAIL KIT – LUGGAGE AND REMOVABLE |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100345 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100345 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100345 cover?
The manufacturer filed it against 6 model years: 2024 Jeep Grand Cherokee, 2023 Jeep Grand Cherokee, 2024 Jeep Grand Wagoneer, 2023 Jeep Grand Wagoneer, 2024 Jeep Wagoneer, 2023 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.