Stellantis bulletin 9100247
What it saysERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Oct 2, 2023, received Dec 18, 2023, about the back over prevention. It names 11 model years across Jeep and Ram (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100247 | Service bulletin | Oct 2, 2023 | 10247404 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 5 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 6,872 complaints with NHTSA since 2015.
The reverse collision detection sensor are randomly activating when jeep is in reverse. It is available for inspection. The safety of other is put at risk at the technology is unreliable and immediately goes off when the jeep is shifted into reverse. The problem has been reproduced by an independent service center.
2022 Jeep Wrangler · Back Over Prevention · filed with NHTSA Sep 17, 2022 · ODI 11485007
The contact owns a 2019 Ram 1500. While the vehicle was parked in a garage, the contact exited the vehicle and it independently accelerated backwards. The contact entered the vehicle in an attempt to stop the vehicle.
2019 Ram 1500 · Vehicle Speed Control · filed with NHTSA Dec 3, 2018 · ODI 11155710
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group16 other manufacturer communications filed against these Stellantis models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114283 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| 114282 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| 9100480 | Service bulletin | Jan 15, 2025 | Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the… |
| 9100479 | Service bulletin | Jan 14, 2025 | Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the… |
| S2523000001 | Service bulletin | Jan 6, 2025 | C00C4-97 And Or C00C5-97 - Rear Radar Module Component Or System Operation Obstructed Or Blocked. |
| S248A000016 | Service bulletin | Dec 14, 2024 | Customer complaints regarding rear view camera inoperative or flickering blue radio screen display while transmission is in reverse or blank… |
| S2423000049 | Service bulletin | Nov 15, 2024 | Blind Spot Warning Displayed On Instrument Cluster. Mid Range Radar Left And Or Right Setting C00C4-76 C00C5-76 Rear Radar Module Wrong Moun… |
| 9100414 | Service bulletin | Sep 25, 2024 | Parking assist Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep and Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 9100247 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100247 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100247 cover?
The manufacturer filed it against 11 model years across 2 brands (Jeep and Ram): 2023 Jeep Wrangler, 2022 Jeep Wrangler, 2021 Jeep Wrangler, 2020 Jeep Wrangler, 2019 Jeep Wrangler, 2024 Ram 1500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.