Jeep bulletin 109872
Jeep filed this with NHTSA as a service bulletin dated Feb 3, 2026, received Feb 12, 2026, about the electrical system. It names 4 model years (2020–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPOWER TRANSFER UNIT - NONE
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 109872 | Service bulletin | Feb 3, 2026 | 11028779 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 566 complaints with NHTSA since 2015. 66 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
In the AM, the monitor went out and came on at a later time that day; when driving at 70 miles per hour the front end was vibrating; and when returning home, within three seconds I lost steering, it engaged, went out and engaged again. I parked the Jeep, had it towed to the dealership two days later. Went thru arbitration and lost
2020 Jeep Cherokee · Electrical System · filed with NHTSA Jan 17, 2021 · ODI 11388551
Today May 20, 2024 we called the NHTS to inform that we did received the notification from the manufacturer indicating that there is indeed an important safety recall which can cause a vehicle crash without prior warning. In the same letter the manufacturer states that The remedy for this condition is currently unavailable.
2022 Jeep Cherokee · Electrical System · filed with NHTSA May 30, 2024 · ODI 11591612
The vehicles automatic off switch does not turn back on when you release the break. It gives an error message saying the option is unavailable. I have to turn. The vehicle off and turn it back on. The vehicle has less than 37000 miles on it and was bought brand new
2021 Jeep Cherokee · Electrical System · filed with NHTSA Aug 8, 2022 · ODI 11478272
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group64 other manufacturer communications filed against the Jeep Cherokee under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2508000037 REV. A | Service bulletin | Oct 22, 2026 | No Start, Passive Entry Inoperative |
| S2608000037 | Service bulletin | Oct 10, 2026 | Negative Response 0X33 - Security Access Denied When Flashing BPCM With WiTech |
| S2623000056 | Service bulletin | Oct 2, 2026 | The Door Latch Module Has Active Faults With No Warning Indicators In Cluster |
| 9100926 | Service bulletin | Sep 30, 2026 | WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numb… |
| 08-332-26 REV. B | Service bulletin | Sep 16, 2026 | Hybrid Cooling Pump Emergency Mode Condition Customers may comment on one or more of the following: SYMPTOM: ● 12V battery is draining. NOTE… |
| 08-178-26 REV. A | Service bulletin | Sep 11, 2026 | Flash: Power Liftgate Module (PLGM) Update Customers may comment on one or more of the following: ● The power liftgate chime remains active… |
| 08-326-26 | Service bulletin | Aug 28, 2026 | Malfunction Indicator Illuminated (MIL) - P04DF-00 Has Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the… |
| 9100880 | Service bulletin | Aug 7, 2026 | Cluster Assembly When the technician connects to the vehicle via Witech, they observe Stored and/or Pending DTC in the IPC for KM49, LB, KM7… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 109872 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 109872 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 109872 cover?
The manufacturer filed it against 4 model years: 2023 Jeep Cherokee, 2022 Jeep Cherokee, 2021 Jeep Cherokee, 2020 Jeep Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.