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Manufacturer communication · Service bulletin

Jeep bulletin 08-374-26

What it saysR1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: CarPlay® application crash. NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Oct 9, 2026, received Oct 16, 2026, about the electrical system — 2 documents under this number. It names 3 model years (2026–2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built on or before 27 Aug 2026 “Built on or before August 27, 2026”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. ● Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera (SVC) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi-Fi connectivity performance.

Kind Service bulletin Manufacturer date Oct 9, 2026 Received by NHTSA Oct 16, 2026 Components Electrical System

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-374-26Service bulletinOct 9, 202611038532PDF
08-374-26Service bulletinOct 9, 202611038495PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 59 complaints with NHTSA since 2015. 8 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2026 Jeep Grand Wagoneer. The contact stated that while driving 45 MPH, the vehicle unexpectedly stopped while driving in traffic. The contact stated that there was an audible beeping sound after the brake failure. The contact stated that the vehicle experienced several electrical failures.

2026 Jeep Grand Wagoneer · Electrical System · filed with NHTSA Oct 5, 2026 · ODI 11769151

The contact owns a 2026 Jeep Cherokee. The contact stated that while driving and making a right turn, the vehicle hesitated and jerked while depressing the accelerator pedal. Additionally, the contact stated that while attempting to accelerate from a complete stop, the vehicle failed to respond.

2026 Jeep Grand Cherokee · Electrical System · filed with NHTSA Jul 30, 2026 · ODI 11753837

On XXX, a 2026 Jeep Grand Wagoneer towing a camper/trailer experienced a safety interlock failure resulting in an unintended vehicle rollaway and severe personal injuries.

2026 Jeep Grand Wagoneer · Electrical System · filed with NHTSA Sep 28, 2026 · ODI 11767391

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

391 other manufacturer communications filed against these Jeep models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
9100944Service bulletinOct 15, 2026FUSE BLOCK RR - PWR DISTRIBUTI A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B…
9100943Service bulletinOct 15, 2026FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B…
08-375-26Service bulletinOct 14, 2026Tow Nav Menu Option Unavailable - UBQ/UBW Customers may comment on the following: SYMPTOM: ● Tow Nav menu option is grayed out and cannot be…
S2608000038Service bulletinOct 10, 2026High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
08-371-26Service bulletinOct 8, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
9100926Service bulletinSep 30, 2026WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numb…
08-341-26Service bulletinSep 24, 2026Heads Up Display (HUD) Dimming Too Low Customers may experience one or more of the following: SYMPTOM: ● HUD is very dark and hardly viewabl…
08-221-26Service bulletinSep 23, 2026R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn o…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 08-374-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-374-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 08-374-26 cover?

The manufacturer filed it against 3 model years: 2027 Jeep Grand Cherokee, 2026 Jeep Grand Cherokee, 2026 Jeep Grand Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 27 Aug 2026 — the build date is on the certification label in the driver’s door jamb.