Stellantis bulletin 09-015-24
What it says"Engine Ticking Noise Customers may experience the following: Engine makes an abnormal ticking noise. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Jun 27, 2024, received Jul 2, 2024, about the engine. It names 16 model years across Jeep, Ram, Dodge and Chrysler (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present. "
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-015-24 | Service bulletin | Jun 27, 2024 | 11002761 | PDF, 107 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 6 model years
Ram 4 model years
Dodge 2 model years
Chrysler 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 3,608 complaints with NHTSA since 2015. 947 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Ram 1500, the 17 owners who gave an odometer reading for Engine reported it at a median of 41,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
While driving at highway speed the vehicle flashed a vehicle and I’ll shut down sign. A red turtle flashed and the vehicle began to decelerate. Had to pull over to a less than safe sand shoulder. Had highway speed traffic directly behind me. Dealership pulled codes related to the transmission. No previous issues or sign thereof. 25k miles
2023 Chrysler Pacifica · Engine · filed with NHTSA Apr 3, 2025
While driving on the highway, the engine overheating light came on, the car seemed to be losing power, and I pulled over and was then towed to the dealership. My safety was put at risk as I could have been hit as the car was slowing down in fast traffic; it also was extremely cold (about 5 degrees F) while I waited for the tow truck.
2022 Dodge Durango · Engine · filed with NHTSA Mar 23, 2025
While driving and slowing for a traffic light, my 2023 Ram 1500 Limited 4X4 began to immediately slow, and I observed the gear selector engage from drive to park, back to drive and back to park, and engaging the emergency brake. The vehicle ceased operating. I was able to engage the emergency flashers and restart the vehicle.
2023 Ram 1500 · Engine · filed with NHTSA Mar 23, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group205 other manufacturer communications filed against these Stellantis models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 18-078-26 | Service bulletin | Sep 26, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 09-023-26 | Service bulletin | Sep 25, 2026 | Umbrella Valve Seal Missing From Cylinder Head Cover Vehicle may exhibit a MIL-ON. SYMPTOM: Upon inspection the technician may find that one… |
| S2609000011 | Service bulletin | Sep 11, 2026 | MIL-On and/or Engine Oil Leak |
| 9100898 | Service bulletin | Sep 8, 2026 | Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL… |
| 9100363 Rev 3 | Service bulletin | Aug 26, 2026 | Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary… |
| ID-26-38 REV.A | Warranty extension | Aug 25, 2026 | ID-26-38 Rev. A Dealer Incentive for the Completion of Customer Satisfaction Notification 66D |
| D-26-18 REV.A | Warranty extension | Aug 25, 2026 | D-26-18 Rev. A Dealer Incentive for the Completion of Customer Satisfaction Notification 66D |
| 114238 | Warranty extension | Aug 24, 2026 | Dealer Incentive for the Completion of Customer Satisfaction Notice (CSN) 66D |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 09-015-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-015-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 09-015-24 cover?
The manufacturer filed it against 16 model years across 4 brands (Jeep, Ram, Dodge and Chrysler): 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2023 Chrysler Voyager, 2022 Chrysler Voyager, 2023 Dodge Durango, 2022 Dodge Durango and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 3 Jun 2022 – 8 Apr 2023 — the build date is on the certification label in the driver’s door jamb.