Jeep bulletin 0821323
What it saysFlash: Folding Seat Module (FSM) Update The customer may describe the following: ? NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Sep 2, 2023, received Oct 30, 2023, about the seats — 2 documents under this number. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Folding Seat Module (FSM) Update The customer may describe the following: ? The third row seats are stuck in down/cargo position and will not return to the upright seat position with the auto up button. Customers will not be able to unfold the seats from one button press. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1F28-54 - 3rd Row Seat LT - Recline Motor 1- Missing Calibration. This bulletin involves performing a software update and calibration routine on the FSM.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0821323 | Service bulletin | Sep 2, 2023 | 10248601 | not found |
| 0821323 | Service bulletin | Sep 2, 2023 | 10244440 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 165 complaints with NHTSA since 2015. 73 of them name Electrical System, Seats — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on.
2023 Jeep Wagoneer · Electrical System · filed with NHTSA Oct 12, 2024 · ODI 11619503
While driving my 2023 Grand Wagoneer the Serv 4WD light and dash spelled out Service four wheel drive, it lit up the anti collision light, ECS, TCS, and HOLD!. The parking brake also engaged automatically while driving at least 4 times.
2023 Jeep Grand Wagoneer · Electrical System · filed with NHTSA Jul 14, 2025 · ODI 11673436
In depth: 2023 Jeep Wagoneer electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group13 other manufacturer communications filed against these Jeep models under the same component group (seats), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2508000107 | Service bulletin | Dec 12, 2025 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate |
| S2523000071 | Service bulletin | Jul 23, 2025 | 1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed. |
| S2508000027 | Service bulletin | Apr 4, 2025 | Massage Seat, Seat Lumbar, and Seat Bolsters Inoperative |
| S2123000084 REV. A | Service bulletin | Feb 28, 2025 | 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate |
| S2423000051 | Service bulletin | Jan 14, 2025 | 2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The Seated Position. |
| S2310000003 | Service bulletin | Jan 4, 2025 | The customer may experience an airbag light on or seat belt chime when buckled. |
| 9100364 | Service bulletin | Jul 2, 2024 | Seat Control Module 3RD ROW SEAT WILL NOT CLOSE FULLY DOWN CUSTOMER STATES THE PASSENGER SIDE 3RD ROW WILL NOT CLOSE FULLY DOWN Steps for Te… |
| S2408000048 | Service bulletin | May 21, 2024 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 0821323 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0821323 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0821323 cover?
The manufacturer filed it against 2 model years: 2023 Jeep Grand Wagoneer, 2023 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.