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Manufacturer communication · Other

Jaguar bulletin Jaguar_H504_15NOV24

What it saysThe BCM requires replacement with a new component which fully meets the US importation requirements. NHTSA’s full summary ↓

Jaguar filed this with NHTSA as a manufacturer communication dated Nov 16, 2024, received Dec 6, 2024. It names 8 model years (2018–2022). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The BCM requires replacement with a new component which fully meets the US importation requirements.

Kind Other Manufacturer date Nov 16, 2024 Received by NHTSA Dec 6, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Jaguar_H504_15NOV24OtherNov 16, 202411011532PDF, 95 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 132 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jaguar, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jaguar Jaguar_H504_15NOV24 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the Jaguar_H504_15NOV24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does Jaguar_H504_15NOV24 cover?

The manufacturer filed it against 8 model years: 2020 Jaguar F-Pace, 2019 Jaguar F-Pace, 2018 Jaguar F-Pace, 2020 Jaguar I-Pace, 2020 Jaguar XE, 2022 Jaguar XF and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.