Jaguar bulletin BIG5SEP23_33a
What it saysA concern has been identified on certain 2024 model year I-PACE vehicles where it may have been installed with an electric drive cooler isolation valve which may not operate as expected. NHTSA’s full summary ↓
Jaguar filed this with NHTSA as a service bulletin dated Sep 14, 2023, received Oct 6, 2023, about the equipment. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA concern has been identified on certain 2024 model year I-PACE vehicles where it may have been installed with an electric drive cooler isolation valve which may not operate as expected.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| BIG5SEP23_33a | Service bulletin | Sep 14, 2023 | 10243668 | PDF, 82 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 24 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group7 other manufacturer communications filed against the Jaguar I-Pace under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SFCC_JAN2024_38 | Service bulletin | Jan 12, 2024 | Customer may report an active SOTA campaign which fails to complete download or install |
| SSM75813 | Service bulletin | Sep 29, 2023 | Weather and Park & Pay Apps disappear after PIVI update |
| SFCC_SEP2023_46 | Service bulletin | Sep 22, 2023 | The sunglass holder wonât open or does not operate correctly |
| SFCC_SEP2023_17 | Service bulletin | Sep 22, 2023 | A concern has been identified on certain 2024 model year I-PACE vehicles where it may have been installed with an electric drive cooler isol… |
| H446 UPS2623-2 | Service bulletin | Aug 16, 2023 | Vehicles may have been installed with an electric drive cooler isolation valve which may not operate as expected. |
| SFCC_JUL2023_27 | Service bulletin | Jul 17, 2023 | The E-Call light is not active after completing the Pre-Delivery inspection |
| SFCC_JUN2023_47 | Service bulletin | Jun 26, 2023 | A customer may report that the front or rear door latch does not operate as expected. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jaguar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jaguar BIG5SEP23_33a a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the BIG5SEP23_33a repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does BIG5SEP23_33a cover?
The manufacturer filed it against 1 model year: 2024 Jaguar I-Pace. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.