⌘K
HomeBulletinsInfiniti ITB21-025B
Manufacturer communication · Service bulletin

Infiniti bulletin ITB21-025B

Infiniti filed this with NHTSA as a service bulletin dated May 11, 2024, received Jul 19, 2024, about the electrical system. It names 24 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Kind Service bulletin Manufacturer date May 11, 2024 Received by NHTSA Jul 19, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ITB21-025BService bulletinMay 11, 202411004956not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Infiniti ITB21-025B a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ITB21-025B repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does ITB21-025B cover?

The manufacturer filed it against 24 model years: 2022 Infiniti Q60, 2021 Infiniti Q60, 2020 Infiniti Q60, 2019 Infiniti Q60, 2018 Infiniti Q60, 2017 Infiniti Q60 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.