Infiniti bulletin ITB26-010
What it saysIVI AUDIO DISPLAY SCREEN FLICKERING IF YOU CONFIRM The right side of the Display Unit (infotainment display) is flickering or glitching, AND No DTCs are stored in the Display ECU, AND All wiring harness connections are… NHTSA’s full summary ↓
Infiniti filed this with NHTSA as a service bulletin dated Aug 14, 2026, received Aug 28, 2026, about the electrical system. It names 2 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationIVI AUDIO DISPLAY SCREEN FLICKERING IF YOU CONFIRM The right side of the Display Unit (infotainment display) is flickering or glitching, AND No DTCs are stored in the Display ECU, AND All wiring harness connections are fully seated to the AV Control Unit and the Display Unit. ACTION Refer to the SERVICE PROCEDURE in this bulletin to replace the CABLE-LVDS (AV Control Unit to Display Unit LVDS Cable) starting on page 2. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ITB26-010 | Service bulletin | Aug 14, 2026 | 11036445 | PDF, 1,162 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 28089-7JA1A | — | 1 |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| RXN2AA | — | 3.1 hrs |
| RXN1AA | — | 3.1 hrs |
Read by machine from the document NHTSA serves (9 pages), read Sep 29, 2026. A part number is shown only where it matches Infiniti’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 16 complaints with NHTSA since 2015. 2 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group16 other manufacturer communications filed against the Infiniti QX80 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Infiniti list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ITB12-011R | Service bulletin | Mar 30, 2026 | TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATIO… |
| ITB25-003 | Service bulletin | Feb 27, 2025 | ECM REPLACEMENT PROCEDURE REQUIRED FOR RES EQUIPPED VEHICLES SERVICE INFORMATION If any of the APPLIED VEHICLES equipped with Remote Engine… |
| AN23-005B | Service bulletin | Aug 15, 2024 | TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability t… |
| AN22-013B | Service bulletin | Aug 15, 2024 | SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22-022. |
| AN22-007B | Service bulletin | Aug 15, 2024 | DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has… |
| AN19-059E | Service bulletin | Aug 15, 2024 | AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions… |
| AN19-045E | Service bulletin | Aug 15, 2024 | TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: If the client experiences Wi-Fi hotspot relate… |
| ITB23-015A | Service bulletin | Jul 22, 2024 | DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62)… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Infiniti, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Infiniti ITB26-010 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ITB26-010 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does ITB26-010 cover?
The manufacturer filed it against 2 model years: 2026 Infiniti QX80, 2025 Infiniti QX80. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.