Hyundai bulletin 25-EV-003H
What it saysCertain IONIQ 5 (NE EV), IONIQ 6 (CE EV), and IONIQ 5 N (NE EV N) vehicles may have missing Inlet 5-Pin Combo DC insulation caps (DC pin caps) which may lead to damage to the charge port if not replaced. NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service bulletin dated Jul 26, 2025, received Jul 29, 2025, about the fuel/propulsion system — 1 document under this number: 25-EV-003H TSB. It names 6 model years (2022–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain IONIQ 5 (NE EV), IONIQ 6 (CE EV), and IONIQ 5 N (NE EV N) vehicles may have missing Inlet 5-Pin Combo DC insulation caps (DC pin caps) which may lead to damage to the charge port if not replaced. This bulletin provides instructions to replace the DC pin cap(s).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-EV-003H TSB | Service bulletin | Jul 26, 2025 | 11020938 | PDF, 461 KB |
What the document itself lists
The manufacturer titles it “DC PIN CAPS REPLACEMENT”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 91691-GI031FFF | — | — | |
| 91961-GI531FFF | Installation Tool | — | eBay Motors → |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 1,433 complaints with NHTSA since 2015. 287 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The car suddenly cut speed to 20mph while traveling at around 40mph. No matter how hard I pressed on the accelerator, it did not go over over 20mph. The dashboard also said speed limited to 20mph. I had to pull over on the side of the road. Turn off the ignition. Then turned it back on. Then the car resumed to operate as normal.
2022 Hyundai Ioniq 5 · Fuel/Propulsion System · filed with NHTSA Mar 1, 2023 · ODI 11509784
When driving the instrument panel displayed a warning message of electrical problem and stop the vehicle. BlueLink displayed failure code P1A9096 indicating ICCVU failure. Drove vehicle to local dealer where the ICCU/fuse was replaced
2023 Hyundai Ioniq 6 · Fuel/Propulsion System · filed with NHTSA Jun 20, 2025 · ODI 11668137
Driving 65 on the highway, the ICCU popped and died and the car immediately went into slow mode and decreased to 20mph in traffic in the snow. It displayed a message to pull over immediately and check the power system
2024 Hyundai Ioniq 6 · Fuel/Propulsion System · filed with NHTSA Feb 18, 2026 · ODI 11718678
In depth: 2025 Hyundai Ioniq 5 fuel system problems → · 2024 Hyundai Ioniq 5 fuel system problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group3 other manufacturer communications filed against these Hyundai models under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-EV-007H | Service bulletin | Aug 26, 2026 | Some IONIQ 5 (NEA EV) vehicles may set DTC P1E3000 while charging. Vehicle operation remains unaffected. This bulletin provides instructions… |
| 26-EV-002H | Service bulletin | Mar 3, 2026 | Some 2025MY IONIQ 5 (NEA EV) vehicles may experience a charging condition where a voltage difference between battery cells prevents the High… |
| 25-EV-002H | Service bulletin | Apr 12, 2025 | Certain 2025MY IONIQ 5 (NEA EV) vehicles may experience a charging issue where a voltage difference between battery cells prevents the High… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai 25-EV-003H a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25-EV-003H repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 25-EV-003H cover?
The manufacturer filed it against 6 model years: 2025 Hyundai Ioniq 5, 2024 Hyundai Ioniq 5, 2023 Hyundai Ioniq 5, 2022 Hyundai Ioniq 5, 2024 Hyundai Ioniq 6, 2023 Hyundai Ioniq 6. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.